While we're glad that you're enjoying the great freshness that our products provide, we're sorry that you've had this experience with residue. After spraying Febreze into the air, it’s possible that a small amount may land on surfaces. We can assure you that this product is water soluble and can be removed with water, or you're welcome to use a cleaner appropriate for the surface. We'd be happy to look into this further for you. When you have a moment, please give us a call at (800) 308-3279.

We are sorry you had this experience with your Febreze AIR Spray. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. It may help to know that this is typically how aerosol containers are designed. The propellant that dispenses the product is a gas. We use 100% natural nitrogen as the propellant and the nitrogen occupies the space above the liquid. The container has the proper amount of nitrogen needed to dispense the volume of liquid adequately. The weight listed on the package reflects the fill level of the liquid in the container. So we can learn more, please call us at (800) 308-3279, 9 AM — 6 PM EST, Monday – Friday.