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Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator for
Samsung 28 cu. ft. Side-by-Side Refrigerator
4.4 out of 5 stars
stars395 ratings386 reviews
  1. 5 stars72% (285)
  2. 4 stars15% (58)
  3. 3 stars3% (12)
  4. 2 stars1% (3)
  5. 1 star9% (37)

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Showing 71-80 of 386 reviews
Nov 10, 2021
Rob2554
4 out of 5 stars review

An Excellent Value - BUT...

[This review was collected as part of a promotion.] I would certainly recommend this refrigerator BUT you should read on... We wanted a large refrigerator with vertically split doors. We didn't want an ice/water dispenser in the door because we rarely used it and considered it a waste of space. This Samsung is as far as we can see the only that meets this requirements. It's got a huge amount of room on the non freezer side. It's an excellent, well made refrigerator. NEGATIVE NOTES: - 1.) The ice is an 8.5 on a scale of 1 to 10. The speed of making ice is OK, but not great. In addition, once full you will to hear it go on & off trying to make ice. Why doesn't it simply shut off. 2.) The cord during shipping is secured to the top of top with a SCREW!!! Yes, and you get a whole in your refrigerator. 3.) The help line while adequate is really slow. I would give it a 7.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
reply from samsungcare

Thank you for sharing the pros and the cons for the unit. This is very helpful for us to identify ways we can improve. ^Pat

Jan 20, 2022
Francisco P
5 out of 5 stars review

I love it! It is very spacious

i bought this refrigerator for space convenience and economy, and to tell the truth i was impressed with the ability to store everything i need. i just wanted a refrigerator that was spacious, modern, and in the same vein as samsung so that it would not be aesthetically out of step with the stove i had previously purchased from the brand. the design is charming as its minimalist design makes it look very modern and the black steel color makes it look very elegant. i decided on this model because it is precisely the space that i have for a refrigerator, and i did not want it to protrude from the counter and that is why i chose it that way.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Apr 1, 2022
liltina119
5 out of 5 stars review

So Sleek!!

[This review was collected as part of a promotion.] This fridge looks so great, I was afraid to dirty it. After being in my kitchen a few weeks I have come to LOVE the fingerprint resistant feature. Cleaning the surface is so quick and easy! Another feature that I didn't even realize I would like are the handles. They don't stick out and are built in the sides of each door. So it really adds to sleekness of the overall look. The most anticipated feature I was looking forward to was the ice maker. That was something I was going to miss from my old fridge but Samsung's version is way more convenient than expected. The cubes are a good size for our canteens and cups. I don't have to break them down to fit. As for the storage space, this fridge can hold a lot!! I took out a shelf to get the height space needed for a cake and I had lots of shelving space on the door to help with rearranging. I highly recommend this fridge!

Review from The Insiders
Helpful?5NB2DDRG8XLS14973051783
Jan 3, 2022
DNice1
5 out of 5 stars review

Keeping it cool

[This review was collected as part of a promotion.] Let's start with the design Cool modern sleek design it claims finger resistant stainless steel so to test their claim I would rest my whole hand on the door. Take it away and then look for my big hand print. unfortunately after testing this multiple times I could not find my prints I'm impressed! It's like it has a slick coating over it which also makes it easy to clean without leaving streaks. The fridge side keeps food cold evenly regardless of where you put an item this is where the fridge won me over every other fridge I have had always seems to have warm spots and cold spots for instance fridge doors usually never keep milk or juices cold enough or if you put items to the back of the fridge its likely to freeze the item With the Samsung I never had that problem and when looking for items that is no problem because the led lighting leaves no shelf dark everything is bright almost to bright actually would be great if you could adjust the brightness or if it had a sensor to adjust based on room brightness but that is minor. the fridge seems to swallow up everything and still leave room for more I really like side by side fridges because everything can be organized much better especially on the freezer side ice cream on one shelf frozen pizza on another and the ice maker doesn't take up half the space it just makes it easier to find something versus having to dig for it. I totally recommend this Samsung side by side fridge it looks fantastic it performs fantastic and the capacity is fantastic whether you have a big family or just you or two and will be sure to get praises at your next gathering

Review from The Insiders
Helpful?5NB2DDRG8XLS14973051783
Sep 21, 2021
rubyl0926
5 out of 5 stars review

Sleek Beautiful

[This review was collected as part of a promotion.] I am SO pleased with the purchase of the RS28A500ASG refrigerator. Sleek Beautiful is what I call my fridge. It is modern with a sleek appearance. The amount of space that it contains is amazing and makes organizing the food so much easier. It has plenty of shelves as well as the flat door design and the “hidden” handles makes the appearance of the fridge flow with the layout of my kitchen. The smudge proof / fingerprint resistant exterior is a BIG winner on this one as well. The few fingerprints that I have seen were so easy to remove with a dry cloth. The freezer is also spacious and has plenty of shelves and storage to store all of my frozen foods. I am SO pleased with the ice maker; it does not take up a lot of room and I love the detachable ice bucket! The interior lighting is a plus because it makes it very easy to see everything clearly. I am truly happy with this purchase.

Review from The Insiders
Helpful?5NB2DDRG8XLS14973051783
reply from Samsung Care

That's great you are happy with your purchase. Thank you for your review. ^Pat

Jan 13, 2022
KingSD1984
5 out of 5 stars review

Deep and Roomy

[This review was collected as part of a promotion.] I love it. The Smart Side by Side looks great in my new kitchen. I have to say I did not think it had more room than my old Fridge, but it does. It is actually nice to have the extra room. The doors hold plenty and easy to open. More then enough space I am still learning more about it. I am sure I will find more things as time goes on. I am enjoying it and have had a few nice comments on it and wanted more information where to get on.

Review from The Insiders
Helpful?5NB2DDRG8XLS14973051783
Sep 17, 2021
Tryntje S
5 out of 5 stars review

Samsung Refrigerator

[This review was collected as part of a promotion.] It's so quiet then our other fridge. Lots of storage on both sides. So far I'm pleased with this purchuse.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Jan 29, 2024
Jimbo
5 out of 5 stars review

Great features in a Fridge

[This review was collected as part of a promotion.] Happy with the features of this refrigerator. Temperature controls in side door or your phone. Ice maker inside door with no mess. Big and spacious

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Nov 11, 2021
cxpnyc
5 out of 5 stars review

Good Quality and Value

[This review was collected as part of a promotion.] very quite, fingerprint resistant means much less cleaning, large space, good value. I hope there is a shallow drawer for cheese and ham at the middle level like the older fridges.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
reply from samsungcare

We’re happy you are satisfied with the quality of our refrigerator. It means a lot! ^Pat

Feb 22, 2024
Tara
2 out of 5 stars review

The door shelves break very easily!

This is a nice refrigerator but be prepared for the door shelf bins to be replaced as they seem to break extremely easily! Obviously ours broke outside of the warranty coverage and they are expensive to replace. Very frustrating.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
reply from SEA CARE

Good day, We understand your frustrations regarding the shelf bins. Allow us to extend our assistance, Tara. If you wish to purchase compatible shelf bins for the refrigerator, please contact our Samsung Parts Team at (800) 627-4368. Available from Mon - Fri 9:00 AM - 6:30 PM EST to have them check the availability and compatibility with the parts or accessories you wish to order. Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146884333, to help our team pull up your information. Have a great day! ^Chrystel