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Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator for
Samsung 28 cu. ft. Side-by-Side Refrigerator
4.4 out of 5 stars
stars395 ratings386 reviews
  1. 5 stars72% (285)
  2. 4 stars15% (58)
  3. 3 stars3% (12)
  4. 2 stars1% (3)
  5. 1 star9% (37)

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Showing 301-310 of 386 reviews
Nov 20, 2024
madcustomer
1 out of 5 stars review

don't waste money

Shelves in freezer are to small and will not stay in place keep falling out called Samsung and they said it was a cosmetic issue and will not warranty problem.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
reply from Samsung Care

Greetings, We understand your disappointment with your broken refrigerator. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your refrigerator. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147699425) to help our team pull up your information when you message us. Thank you. -Ricardo

Jul 13, 2021
DALKOMA
5 out of 5 stars review

Huge and Awesome

[This review was collected as part of a promotion.] Great refrigerator. It's HUGE and exactly what I wanted. Easy to set up. Easy to use. Easy to load up with food and find it later.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Jun 28, 2023
BargainHunter
5 out of 5 stars review

Great capacity, True bargain

[This review was collected as part of a promotion.] After several weeks of use, I am glad that I have this refrigerator. It is a quiet refrigerator with a large capacity.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Jan 4, 2022
Jimmie
5 out of 5 stars review

Digital display

[This review was collected as part of a promotion.] I purchased this product shortly before Thanksgiving. I had to wait two weeks to take delivery. It was worth the wait.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Nov 22, 2021
BOBtheBUILDER
5 out of 5 stars review

Sainless Steel - Clean design

the perfect refrigerator for a large family, or someone who needs a generous storage for frozen food and refrigerated food. easy to use temp buttons and digital display. ice maker nice addition.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Jul 31, 2023
Hatter
5 out of 5 stars review

Incredible Refrigerator

[This review was collected as part of a promotion.] This refrigerator has tons of space, looks eligant, and was priced at the lower end of all the other makes and models.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Dec 14, 2023
Anonymous
5 out of 5 stars review

Great Side-by-Side Refrigerator!

[This review was collected as part of a promotion.] I've had this Side-by-Side for about a month now and I really like it. I like the efficient layout, I did not want water/ice in the door and the interior has no wasted space.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Oct 2, 2023
Ronellen
5 out of 5 stars review

Samsung SS SbyS Ref.

[This review was collected as part of a promotion.] I bought this on Christmas of 2022. My whole family loves this fridge, it has plenty of space. Overall it’s an awesome fridge.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Nov 1, 2021
Agsmith
4 out of 5 stars review

Good value and design

[This review was collected as part of a promotion.] Good value and like the design. Ice maker is a little slow and the stainless steel is very thin. I think it will dent easily.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
reply from samsungcare

We appreciate your feedback. Hopefully you won't run into any problems like that. ^Pat

Jul 12, 2022
Kash
1 out of 5 stars review

Not cooling good

[This review was collected as part of a promotion.] I bought the Samsung Refrigerator 2 month ago but it's not cooling good and make wired noise sometimes

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
reply from Samsung Care

Hi Kash. Thank you for reaching out regarding your28 cu. ft. Smart Side-by-Side Refrigerator in Stainless Steel not cooling good and making a noise. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. Regarding your concern, it would be best to follow this troubleshooting guide, I will be providing. Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshooting/TSG01001027/ Understand the noises coming from your Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001032/ In case of repairs are needed, please take note of your warranty coverage for the washer and dryer, respectively. https://www.samsung.com/us/support/service/warranty/RS28A500ASR/AA One (1) year parts and labor Five (5) years of parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing) Ten (10) years part and Five (5) years Labor on Digital Inverter Compressor Only Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144689395 Thank you for being a valued customer of Samsung. Have a great day. ^Camille