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Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator for
Samsung 28 cu. ft. Side-by-Side Refrigerator
4.4 out of 5 stars
stars395 ratings386 reviews
  1. 5 stars72% (285)
  2. 4 stars15% (58)
  3. 3 stars3% (12)
  4. 2 stars1% (3)
  5. 1 star9% (37)

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Showing 221-230 of 386 reviews
Jun 27, 2022
amazingbeauty
5 out of 5 stars review

excellent modern looking and fits so much

[This review was collected as part of a promotion.] I bought this refirgerator few month ago and I totally love it. I had LG french door and I hate the freezer drawer, I can't find anything in there. This Samsung refrigerator I bought is so nice with the style side by side door. I open the door and I can see what I need so easily. I gave away my LG which is only 2 years old without hesitation. This Samsung fridge is the way to go.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Mar 25, 2024
Hammburger
1 out of 5 stars review

Stay away

Has never worked right. Freezer doesn't keep items frozen consistently. Tech came out replaced the mother board and some other stuff. Seemed to work fine for a bit. Now its out of warranty and stuff doesn't stay frozen. App says there is nothing wrong with it...... frustrating.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
reply from SEA Care

Hi there, The cold temperature of the fridge makes storing food a lot better. Let us help you with the refrigerator. Here is a link to help you with the freezer. Please watch the full video, follow the steps and click the hyperlinks for further assistance. Cooling issues with Samsung refrigerator or freezer. https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146984227 to help our team pull up your information. Have a great day. ^Aloe

Oct 1, 2021
Jlm80
5 out of 5 stars review

Outstanding Refrigerator

[This review was collected as part of a promotion.] This large capacity refrigerator keeps our family feed and organized. With 28 cubic feet of space we can keep a few extra groceries on hand for when friends and family visit. The modern look fits perfectly in our updated kitchen and the finish is fully resistant to fingerprints. The all around cooling system ensures everything is kept at the proper temperature and always safe to eat. The indoor ice maker is a great bonus as we lone having cold drinks and making fun frozen slushies. Connecting the phone to our Smart things app keeps our mind at ease since we can monitor the temperature and and control it remotely. The bright LED lighting inside makes it very easy to see what we have and identify what we need to buy more of.

Review from The Insiders
Helpful?5NB2DDRG8XLS14973051783
reply from Samsung Care

Thank you for being a Samsung supporter! ^Pat

Jun 28, 2022
ihosmany9209
5 out of 5 stars review

Amazing!

[This review was collected as part of a promotion.] I bought this a month ago and I’m very happy with it, I connected it to the app and I can track the energy consumption of it, how many times the door is open, it’s crazy, I can control the temperature the ice maker function, etc, I love it

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Dec 21, 2024
Not Happy
3 out of 5 stars review

Poor lasting appearance

I purchased this refrigerator last summer (2023). I cannot complain about the products ability to keep food preserved by doing what it was designed to do. But I CAN complain about the products quality of the stainless steel used for the face of the unit. It is just me and my wife in the house and we are both in our 70's. How much abuse can the refrigerator get from us? What I am getting at is the door faces, the flat stainless steel front panels, look like a hail storm has hit it. If it is bumped with anything hard it dents. I purchased the unit from a national big box store. To make a long story short it is the third refrigerator that was brought to my house. The first two were dented and I refused to accept them. This one was delivered and wrapped in clear shrink wrap on the surface. I did not see any dents on the surface while looking through the film on the metal so I accepted the unit. When I pilled the film off, which was after we had put all the items in the unit, there were many small dents in the metal. I went back to the store and told them and they offered to send me another one but by this time I didn't want to wait another 7 - 10 days for another one that could be in the same condition. Today I polished the stainless using a soft micro-fiber cloth and a spray stainless cleaner/polish. Any presser that I applied to get heavy dirt marks off scratched the finish. I have had other brands of refrigerators that were stainless and never had this kind of a problem. It seems that the thinkness of the metal is too thin to support normal everyday wear and tear. So to say the least, I am very unhappy with the product and I would NOT recommend it to anyone.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
reply from Samsung Care

Greetings! It’s understandable to want a product that stands up to everyday use without showing wear so quickly. We are here to help. Stainless steel, including the ones used in Samsung refrigerators, is often considered durable and resistant to rust and corrosion. Still, it is not entirely impervious to damage. To reduce scratches and dents, it’s a good idea to avoid using abrasive cleaning tools, be mindful of the refrigerator’s surroundings, and treat it gently. Moving forward, I have shared a Samsung video below to help with the upkeep of your refrigerator. You may start the video at 02:04. How to clean your Samsung refrigerator: https://www.youtube.com/watch?v=Gw_NOk1rLAY Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1148003901 to help our team pull up your information. Leo

Apr 10, 2021
OlneyMDSamsung
5 out of 5 stars review

Recommend getting this one

my garage refrigerator finally bit the dust and decided to get this refrigerator. this was a really good price/value refrigerator. here are the pros: modern design super super quiet wifi connectivity shows current temperature for freezer/fridge as well as the settings, door closed or not, and energy consumption charts and daily energy usage. extra deep shelves well built great value shows current temp in freezer and frig on the control panel and set temperature super thick doors cons: not really a con but the refrigerator is extra deep. normally a refrigerator would have handles that stick out, but this refrigerator doors are the handles, so the actual depth of this refrigerator is the same as a refrigerator measurement that includes the handle bumpout.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Jul 13, 2021
PaTh
5 out of 5 stars review

What we needed

[This review was collected as part of a promotion.] Needed a sleek looking sturdy cooling machine with minimal points of failure (like pull-out freezer drawers, water dispenser etc.) that was available for delivery quickly... found all of that in this. SmartThings connectivity helps track metrics like power consumption and how often the door was opened in addition to providing options to remotely change temps, start turbo cooling or the ice maker. We chose to buy shelf organizers because shelves cannot be moved - other than that - a solid cooling machine that should last a long time.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Jan 4, 2022
Love Samsung
5 out of 5 stars review

Great simple straightforward refrigerator

[This review was collected as part of a promotion.] I bought about 6 months ago and I am please with the appliance. I did have to call Samsung for warranty service because the fruits and vegetables were frozen solid when push to the end of the fridge. They came and replaced the back panel. It seems it’s a known issue and I was not the only ones. The fridge has timer warnings if you left the door opened for too long. We absolutely like the space this fridge provides. If you are working on a limited budget this is the fridge to get for a well known brand.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Mar 2, 2022
JGott
4 out of 5 stars review

Samsung 28 cu. ft. Side by Side Refrigerator

had this model for a couple of weeks now, and we really like it a lot. gave it a 4 out of 5 stars, only for the lack of a deli tray. lighting is incredible inside. lots of storage. does have two drawers on the frige side, but i do wish they hung a deli drawer. ice make is clearly smaller in space than my old unit. nice having the freezer so tall.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783
Jan 4, 2022
BbqDad
5 out of 5 stars review

Beautiful sleek fridge!

[This review was collected as part of a promotion.] It came time for a new fridge for our main kitchen fridge and we wanted one that didn't disappoint. Samsung nailed it. Our favorite feature is the ice bucket in the freezer door that gives that extra storage space everyone needs.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783