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Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator for
Samsung 28 cu. ft. Side-by-Side Refrigerator
4.4 out of 5 stars
stars395 ratings386 reviews
  1. 5 stars72% (285)
  2. 4 stars15% (58)
  3. 3 stars3% (12)
  4. 2 stars1% (3)
  5. 1 star9% (37)

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Showing 141-150 of 386 reviews
Apr 16, 2026
DenisFrance
4 out of 5 stars review

Lovely features, lots of soace

[This review was collected as part of a promotion.] Lovely refrigerator. Nice size and great features. I wish you had the option to change from Celcium to Farenheit

Review from Samsung US
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Apr 23, 2026
Platinum Rose
5 out of 5 stars review

Love Fridge

[This review was collected as part of a promotion.] Love the reminder for door being open. Also the clear shelves help open it up i believe. Recommend it 100% Ice maker is nice too

Review from Samsung US
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Jan 23, 2026
Dee T
1 out of 5 stars review

Junk

We bought all new appliances 4 package 7 months ago. Our dishwasher was junk from the start. Now our refrigerator/freezer has completely stopped working and we lost all of our food. To top it off they can’t send a repairman for 4 days. I will never again purchase anything from Samsung!

Review from Samsung US
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reply from SEA Care

We are here to assist you at any time, Dee T. We would like to know more about what's going on with your refrigerator so we can offer the assistance you need. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151933038 so our team can pull up your information when you message us. Have a great day. -John

May 13, 2026
Samsung Lover
3 out of 5 stars review

Looks great cools ok.

[This review was collected as part of a promotion.] Great look but needs work on cooling efficiency. Capacity is huge.

Review from Samsung US
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reply from Samsung

Hi Samsung Lover, It’s great that the design and storage space are working so well, and your feedback adds helpful perspective to the overall experience. This Samsung support guide outlines steps to help address cooling performance, including adjusting settings, proper use and care, checking door seals, and resetting the refrigerator. https://www.samsung.com/us/support/troubleshoot/TSG10003479/ If you’d like assistance reviewing your refrigerator’s cooling performance and overall operation, we’d be glad to take a closer look and share helpful guidance. Please reference 1152499279 so we can review the details together and explore the best next steps. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Thank you for your feedback. Meneleo Samsung Care

May 10, 2026
Mgr22
5 out of 5 stars review

Nice fridge

[This review was collected as part of a promotion.] Love the look and perfect size for my kitchen !!!!

Review from Samsung US
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Apr 30, 2026
Nine
5 out of 5 stars review

Great capacity

[This review was collected as part of a promotion.] The refrigerator has great capacity, very stylish, Great color, very functional shelving.

Review from Samsung US
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May 3, 2026
Definitely
5 out of 5 stars review

Gret

[This review was collected as part of a promotion.] Hickok had been in charge for the hbbj homb Nicki hunk

Review from Samsung US
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May 7, 2026
Yaya
1 out of 5 stars review

Poor quality

[This review was collected as part of a promotion.] Over time it stopped cooling. Capacity is just right.

Review from Samsung US
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reply from Samsung

Hi Yaya, It’s great that the size has worked well for your space, and we understand how important consistent cooling performance is for everyday use. You can often keep your refrigerator performing consistently with a few simple adjustments. Checking temperature settings, allowing space for airflow, keeping door seals clean, and occasionally resetting the unit can help maintain optimal cooling across all compartments. Please check the link below and select the embedded content to learn more: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152490383) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care

May 26, 2026
Jipsy
5 out of 5 stars review

Great Everything

[This review was collected as part of a promotion.] Great product I love you so much. I definitely would recommend it and refer anyone.

Review from Samsung US
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May 23, 2026
LDshop
5 out of 5 stars review

Big space

[This review was collected as part of a promotion.] The fridge has a lot of space to organize the food.

Review from Samsung US
Helpful?5NB2DDRG8XLS14973051783