Hello JuneC, This highlights the importance of a refrigerator maintaining a clean appearance with minimal upkeep while delivering dependable daily performance. Proper water flow, temperature settings, and filter condition all support steady ice production, while recommended care methods can help maintain the exterior finish. This guide provides care steps for maintaining exterior surfaces. https://www.samsung.com/us/support/answer/ANS10006824/ This guide provides troubleshooting options for icemaker operation. https://www.samsung.com/us/support/service/refrigerators/ice-maker-service/ If the behavior continues after reviewing these steps, connecting with Samsung Care can help us take a closer look and guide you with next steps specific to your refrigerator. Please keep this reference number for your records: 1152509384. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care

Hi Jiraiya2050, It looks like your ice maker may need a few adjustments to keep things running smoothly and maintain consistent performance. A few simple factors can help keep your ice maker running smoothly. Maintaining steady water pressure and using a clean, properly installed filter can support better ice production and clarity. Regular filter changes and occasional checks for mineral buildup can also help ensure consistent performance. Please check the link below and select the embedded content to learn more: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152490055) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care