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Samsonite Ridgeway Hardside 2-Piece Luggage Set, Assorted Colors

[This review was collected as part of a promotion.] I'm really liking this luggage. The color is really nice and they are pretty roomy. The zippers could be a little smoother but overall they are nice. They glide really nicely on the ground too.

Good luggage

influenster.com

No need to buy any more looks like will be good for life

Excellent Durable

Extremely disappointed. Ordered this the day the savings sale began in the burgundy color. Item got lost in the mail and I never received it. Now it's sold out.  Got my money back, but I really wanted this item.

Never got it

Caveat emptor: The 10-year warranty that Samsonite promotes on the box excludes damage to the polycarbonate exterior shell. I just got off the phone with Samsonite and found this out. I did not purchase this particular item, but the SAMSONITE 2PC HS SET VOLANTE HARDSIDE, which I believe is the predecessor to this one (but it doesn't exist on the Sam's Club site and so I can't review that one). I bought it in late May 2023, and today in early November 2024, the exterior shell for the smaller carry-on bag cracked. Their argument is that cracks to the exterior shell are not a defect. However, if they used defective materials or a substandard manufacturing process, how is this not a defect? Perhaps that's why this particular model doesn't exist anywhere any more, not even on Samsonite's website nor in the drop-down options for filing a repair request (warranty claim). Otherwise, it's fine. It rolls very easily, the handle works well enough, and it's relatively lightweight. My favorite feature is probably the built in combo lock on the larger bag. I just don't like the idea of a bag lasting less than a year and a half, especially since Samsonite makes a big deal about the 10-year warranty. It reminds me of the reference to slapping warranties on the sides of boxes from the movie Tommy Boy, if you've seen it. :) Just wanted to let folks know before they base buying decisions on the warranty (purportedly) offered (like I used to until just now).

10-year warranty excludes polycarbonate exterior!

Bought for a trip to Europe. The luggage held up great .  Light weight and easy to roll. The only thing I don't like is the carry on doesn't expand.

Great purchase

Customer reviews for Samsonite Ridgeway Hardside 2-Piece Luggage Set, Assorted Colors

Member photos

Good luggage

Excellent Durable

Never got it