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Customer reviews for Select Surfaces Southern Grey Spill Defense Laminate Flooring 12.34 sq. ft. per box for
Select Surfaces Southern Grey Spill Defense Laminate Flooring 12.34 sq. ft. per box
4.5 out of 5 stars
stars189 ratings91 reviews
  1. 5 stars79% (150)
  2. 4 stars9% (17)
  3. 3 stars4% (8)
  4. 2 stars1% (1)
  5. 1 star7% (13)

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Showing 71-80 of 91 reviews
Jan 28, 2025
Julia
1 out of 5 stars review

ABSOLUTELY AVOID THIS AT ALL COSTS

I first want to say that I absolutely despise the fact that I am having to resort to commenting on a company's public social media profile, but in 2025. apparently this is the only way to have my voice heard. In an attempt to save someone else heartache if you plan on buying flooring through Sam's club DON'T DO IT. My family and I replaced our upstairs floors in 2021 with LVP not from Sam's club. I'm not exaggerating when I say that flooring doesn't have a single scratch on it. In May of 2022 we decided to replace our downstairs flooring with flooring from Sam's club. We haven't even reached 3 years of the Sam's club flooring and it's already chipped, missing vinyl in places that my family doesn't even WALK ON (underneath cabinets etc) and will need to be replaced as soon as we can afford it. I understand that most people's thoughts will be it must be user error. Nope! I am a rule follower. When we install any flooring I look up the manufacturers guidelines for cleaning and maintenance and follow them. I know your next question- the manufacturer. Why not just try and use their warranty instead of returning to Sam's club? Great question, I can't. In an attempt to gain more knowledge and find a solution to this very expensive problem I went into my local club where I was told they can't find the information from when I purchased almost 2,000 square feet of flooring. In order to submit a claim through the manufacturer I need to have my purchase information to submit. I tried calling Sam's Club corporate and was told they only deal with online orders and to go in store. Long story short, if you're considering buying select surfaces flooring RUN in the opposite direction.

Helpful?6B5XRWCSLE2T14221005941
May 8, 2024
TIFF in Cali
3 out of 5 stars review

Floor looks beautiful, does not hold up well.

I have purchased this floor and installed in my home in Ca and in my home in Texas and it looks great, but it does not hold up well at all. I bought this because it is waterproof and a great color. This is easy to install, but chips easily, when installing and under normal wear. This is honestly the worst quality flooring i have ever had and I've installed some of the cheapest laminate available. I am very disappointed with this product.

Helpful?6B5XRWCSLE2T14221005941
reply from Select Surfaces

Hello, Thank you for posting a review. We are sorry to hear about your experience. Because the SpillDefense laminates have an AC4 traffic rating, chipping should not occur with normal residential use. Please reach out to us at 1-855-250-8167 or techsupport@selectsurfaces.ca so we can further assist you with this issue. Thank you, Select Surfaces.

May 24, 2020
Cameo
5 out of 5 stars review

Great Product

This is the 2nd time I have used this flooring. Great product and very easy to install. I had a friend help me to install the flooring and he has installed a lot of flooring and he told me this is the best flooring he has ever installed for the price point.

Helpful?6B5XRWCSLE2T14221005941
reply from Supplier Response

Hi Cameo. Thank you for your review, we're happy you are enjoying your new flooring. We would love to see the finished result. Please feel free to share some photos on our website selectsurfaces.ca/gallery. Thank you, Select Surfaces

Jun 10, 2024
Lou
4 out of 5 stars review

Waterproof laminate that lives up to its claim.

Purchased this flooring for use in wet areas of my home. Laundry, kitchen and bathrooms. I installed this flooring about 5 years ago. I was thinking that I would never see a time where the water proof laminate would be put to the test. Very recently (like 5 hours ago), the water supply to the toilet broke and I had "Old Faithfull" actively spraying water all over the floor. After cleaning up about a 1/2" of water from the floor, using towels and fans, the floor looked exactly the way it did upon installation. I am pleased with it's performance. Sorry, no photos. I was trying to mitigate the damage.

Helpful?6B5XRWCSLE2T14221005941
Sep 11, 2023
Dianna
5 out of 5 stars review

Easy care and looks amazing!

[This review was collected as part of a promotion.] I had my Barnwood installed a year and a half ago and it has been the easiest care flooring I have ever had in all my years of homeownership. It also looks AMAZING! Looking to install more in the next month and I can't wait!

Review from selectsurfaces.ca
Helpful?6B5XRWCSLE2T14221005941
Feb 24, 2024
Chiefray59
1 out of 5 stars review

Have to return this product

Bought 28 boxes a few days ago for my living room project. I've installed flooring before and I watched the video and read the box...didn't matter. The end of the planks just did not lock or fit together flush. I struggled through two complete rows to make sure I gave it a chance and literally 8 in 10 planks had joints from 1/16th to 1/8 wide. It was horrible...and it was floating like a bad jigsaw puzzle. I mixed planks from different boxes of course but that shouldn't really matter. I'm baffled and disappointed. We really liked the product when we bought it. Now I'm going to see how much Sam's Club will let me return. I opened 12 of the boxes for acclimation and am hoping I don't have to eat those. The planks and original boxes are intact, so my fingers are crossed. Just FYI...I'm not a big negative review guy...I prefer to deal with the vendor direct if I'm not satisfied with a purchase...but in this case, I thought it was important to share my experience. To be fair, I see a large majority of positive reviews about this product, so my experience may be an isolated incident. Thank you and I welcome any input.

Helpful?6B5XRWCSLE2T14221005941
reply from Select Surfaces

Hi. Thank you for writing a review. We're sorry you experienced difficulty installing the floor. What you're describing is unusual as the click and lock system is designed for ultimate ease and efficiency. However, please check out our installation guide at selectsurfaces.ca/installation-guides for more information on how to install the planks or send us an email at techsupport@selectsurfaces.ca for added support. Thank you, Select Surfaces.

Mar 22, 2023
Home Decor Girl
5 out of 5 stars review

Amazing Product!

[This review was collected as part of a promotion.] I have this flooring on the entire first floor of my home. The quality is wonderful and it’s durable - especially with five children!

Review from selectsurfaces.ca
Helpful?6B5XRWCSLE2T14221005941
Sep 1, 2023
Ebay23
5 out of 5 stars review

Great color

[This review was collected as part of a promotion.] Really like the quality, color ,texture,durability and like the way it holds up.Was easy to apply and didn't take like to do.

Review from selectsurfaces.ca
Helpful?6B5XRWCSLE2T14221005941
May 7, 2023
Jamie
1 out of 5 stars review

Awful

[This review was collected as part of a promotion.] This floor is awful, we had it put in a year and a half ago and it looks horrendous. This stuff is not durable nor waterproofed as promised.

Review from selectsurfaces.ca
Helpful?6B5XRWCSLE2T14221005941
Sep 4, 2023
JBHandy
5 out of 5 stars review

Great quality, easy to install

[This review was collected as part of a promotion.] I finished my whole basement with this product. Even had a water leak that we didn't discover for a couple days and the planks in the bathroom didn't swell or warp.

Review from selectsurfaces.ca
Helpful?6B5XRWCSLE2T14221005941