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Customer reviews for Select Surfaces Prescott Gallery Series Laminate Flooring for
Select Surfaces Prescott Gallery Series Laminate Flooring
4.3 out of 5 stars
stars54 ratings42 reviews
  1. 5 stars69% (37)
  2. 4 stars13% (7)
  3. 3 stars7% (4)
  4. 2 stars6% (3)
  5. 1 star6% (3)

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Showing 1-10 of 42 reviews
Jun 6, 2025
Adam B
5 out of 5 stars review

Verified Purchase

Better than I was expecting

Doesn't sound cheap

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Apr 16, 2024
Jenn
5 out of 5 stars review

Verified Purchase

Beautiful wood floors

Beautiful flooring

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Feb 23, 2024
puppylove
5 out of 5 stars review

Verified Purchase

New floor

Nice quality, looks great, it is more rustic looking than the pictures depicted but fit my color palette.. the delayed delivery was my only complaint

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reply from Select Surfaces

We are delighted to hear that you find the quality of your new flooring nice and that it looks great! We would love to see the finished result. Please feel free to share some photos on our website selectsurfaces.ca/gallery. Thank you, Select Surfaces

Dec 14, 2023
JTX
5 out of 5 stars review

Verified Purchase

Worth the price!

The quality was above expectation.

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Jan 9, 2025
Allen
5 out of 5 stars review

Great value

Just got 60 boxes of these installed in my house. Looks great. The color is lighter in person than what is shown in the photos. I like how there isn't much of the same pattern print. It's very hard to find the same plank pattern so it makes the floor more realistic looking. I am mainly concern with the water proof of these floors since they are laminate and not LVP. Time will tell. Overall, for the price I paid, it is well worth it.

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Apr 17, 2026
anonymous
2 out of 5 stars review

Flimsy MDF floor

I truly dislike this flooring. Started having cosmetic issues immediately. Customer service for vendor was trash. They didn’t want to offer any fixes. Sams club will let us return the floor so that’s why 2 stars.

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reply from Select Surfaces

Thank you for taking the time to share your feedback. We appreciate you bringing this to our attention and would welcome the opportunity to review what happened and address your concerns directly. Please feel free to contact our technical support team at techsupport&#64;selectsurfaces.ca or 1‑855‑250‑8167, and we’ll be happy to assist further.<br />Thank you, Select Surfaces

Jan 12, 2026
Kate
2 out of 5 stars review

Awful install

This floor is beautiful, but it is awful to install. Order at least 40% more than your square footage because these floors chip and break so bad when installing. Also, for angle cuts or areas that are a little tricky, you will need to go ahead and assume you will break two pieces when trying to install. Very disappointing. I was very excited about this flooring.

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reply from Select Surfaces

Thank you for sharing your experience with us. We&#39;re very glad to hear that you love the look of the Prescott flooring, but we’re truly sorry that the installation has been so challenging. That’s certainly not the experience we want for our customers.<br />Our Gallery Series laminate is built with a dense, rigid core for durability, which can make installation in angled or tight spaces more demanding—but the level of chipping and breakage you described is not typical. We fully understand how frustrating this must be, especially when you were excited to get the project underway.<br />We’d really appreciate the opportunity to look into this with you and offer guidance that may help. Please reach out to our technical support team at techsupport&#64;selectsurfaces.ca or 1‑855‑250‑8167. If you’re able to include photos of the damaged pieces, that will help us assess what might be going on.<br />Your feedback is important to us, and we’re here to support you however we can.<br />Thank you, Select Surfaces

Aug 14, 2025
Abby
1 out of 5 stars review

Everything ruins this floor.

I'm not sure I've ever written a bad review, but we are so stressed over this flooring. We saw the commercial ratings and wear layer, etc, and thought this would be extremely durable for our family of 4. We put it in the entire house in June. Now (August) it is absolutely trashed. We've been babying the floors with simple steam mops but the footprints would NOT come off. So, we carefully chose a very highly rated "safe" floor cleaner, and the color was instantly stripped. We also don't wear shoes inside, but my son just wore them inside and there are marks all over that will NOT scrub off. We also have spots that are peeling up. And again, we feel like we are babying this floor because we need it to last a good 20 years! So far we've had no luck finding where to submit a warranty claim, etc, but I assume we'd still have to pay for labor even if we can receive new flooring, and we just shouldn't be doing that less than 2 months in. If you have this floor, please give advice! We can't be the only ones in this situation.

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Jul 31, 2024
Not pleased
1 out of 5 stars review

Verified Purchase

Do not buy

The pieces splintered while attempting to install

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reply from Select Surfaces

Thank you for your feedback. We're sorry to hear about the spintering issue with the Select Surfaces Prescott Gallery Series Laminate Flooring during installation. This isn't a common issue with this product, and we'd like to help resolve it. Please contact our customer service team at info@selectsurfaces.ca 1-855-250-8167. Thank you, Select Surfaces

Dec 18, 2023
jay
1 out of 5 stars review

Verified Purchase

bad transaction.

I purchased flooring at Pensacola. My Sams card was declined even though I had plenty of credit. I used my bankcard instead. After leaving the store I received a text asking if I had attempted the transaction and, if so, I could proceed with transaction. By using my bank card instead of Sams master card I lost $120.00 in sams cash. very disappointing!. Sams master card at sams .

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