Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

We're glad you brought this up, Vicky1424. Let's align and correct the noises from your fridge! A refrigerator is never completely quiet, even when it's new. Learn more here: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ What noises a refrigerator makes and why: https://www.youtube.com/watch?v=cain2xjBCQE Proper leveling of the fridge will help to get the door aligned and prevent potential noises: https://www.samsung.com/us/support/answer/ANS00062321/ https://www.youtube.com/watch?v=56WIrCOKoiI Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145190061, to help our team pull up your information. Have a great day. ^Chrystel

Perry, we understand the importance of a working fridge. We want to speak to you directly and get more information about your washer so we can better assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147066318) to help our team pull up your information. Have a great day. ^Camille