Phil, we're sorry to hear you're not a fan of the charging light or the timer. Feedback like yours is greatly appreciated, as it helps us understand what our consumers want. Please know, out products are thoroughly evaluated to ensure they reach you in the best condition. The two minute timer is designed to help you brush for the dentist-recommended two minutes, and the charging light is there to let you know that your brush is properly charging. So that we can help you further, please give us a call at (800) 566-7252.

Kay, thank you for taking a moment to review the Oral-B Pro Clean Rechargeable toothbrush. We appreciate your input and will let our teams know you're not fond of the flashing light while charging. If you have any other concerns or if we can help you further, give us a call at (800) 566-7252.

We’re truly sorry to hear that your toothbrush is not working as expected. Please be assured that we put our products through many quality checks to ensure they reach you in perfect condition, so we expect them to perform at their best. The best way to check whether your brush is charging is to pick the toothbrush up off the charger after 30 minutes and switch it on. If it comes to life, you know it's charging. Switch it back off and leave it on the charging stand for the full 22 hours it needs to complete a full charge. Your feedback is valuable and will be shared with our team. We’d love to assist you further and learn more. Please call us at (800) 566-7252.

Please know our Quality Team performs extensive tests to ensure our products are in perfect working condition before you get them, and we're sorry your toothbrush seems like the motor is going out. The Pro Clean toothbrush can last up to two weeks from one charge with regular use, but longer brushing times could result in shorter operation. If you haven't returned your toothbrushes and still need help, please call our team directly at 1-800-566-7252, M -F, 9 a.m. to 6 p.m. EST to see how we can help.