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Select Surfaces Hemingway Rigid Core Vinyl Plank Flooring

Great  product  easy to install and to lock it in the hayworth

Great  product and easy to install and to lock it

selectsurfaces.ca

I ordered flooring from Sam's online as not available in store, it was delivered 3-4 days later than what the told us. The shipping company contacted us for 3 days saying ti would arrive and never did. When the flooring finally arrived it was damaged and falling of the pallet and left in the middle of my front walk way. We had the driver return an hour later and take it back. That was April 30 2025. It is now May 29 2025 and Sam's Club still refuses to refund my approximately $1100.00. I have Chatted online 3 time and the first said I would have a refund in 5-7 days. It has now been 21 days. When I have follow up on the chat 2 additional times and asked them to resolve the issue now, they just end the chat. Their supervisors can not fix anything, and every time just tell me they need 24-48 hours. I have proof from the shipping company that they returned the product on May 8 2025. I will never buy from Sam's club online again. Customer service has been terrible and they seem to be refusing to refund my money for a defective product. I would recommend that you never purchase from them online. My wife spoke to a manager at the physical store near us and they told her that even they will not buy items online from Sam's. Be very cautious if you by, because you will never get your money back.

Terrible delivery and customer service

It seams to be a good product, easy installation and looks good, sure would have liked to have other darker color choices, but overall good buy

Nice flooring and great price

Customer reviews for Select Surfaces Hemingway Rigid Core Vinyl Plank Flooring

Member photos

Great product and easy to install and to lock it