Thank you for sharing feedback on our Herbal Essences Smooth Rose Hips Conditioner. While we're glad that you think the product works well for dry, frizzy, or colored hair, we are disappointed to hear that you don't think it works with other hair types. We've thoroughly tested our products to ensure they deliver the benefits we advertise, so your report is unexpected. Please be assured that we are sharing it with the rest of our team. We'd like to learn more so that we can better assist you. Please give us a call at 1-855-236-3327 or email us through our Contact Us Page.

Thank you for providing feedback on our Herbal Essences Smooth Rose Hips Conditioner. We're sorry to hear that you have a difficult time with opening the pump on the product. You should be able to simply twist the nozzle of the pump to unlock the top. Once you twist the top, the pump should pop up. We would like to assist you further. Just give us a call at 1-855-236-3327 or email us through our Contact Us Page.

Thanks for telling us how happy you are with Herbal Essences! We know how busy life can get, so it means a lot that you took time to let us know how you feel. Your reaction is just what we hoped for, and I can’t wait to share your response with the rest of the team! -Chelsey S.