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Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll
4.8 out of 5 stars
stars
193.7K ratings35.1K reviews
  1. 5 stars90% (174.4K)
  2. 4 stars7% (13.3K)
  3. 3 stars1% (2,893)
  4. 2 stars1% (1,040)
  5. 1 star1% (2,106)

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Showing 611-620 of 35,140 reviews
Jul 26, 2026
Reviewer name: anonymous
4 out of 5 stars
4 out of 5 stars review

Still My Go-To, But the Rolls Seem Less Full

I’ve been using this brand for years because the quality has always been excellent. The paper is still soft and durable, so I haven’t had any complaints there. What I have noticed is that the rolls don’t seem to last nearly as long as they used to. Even though many brands now advertise around 250 sheets per roll, the rolls themselves seem less tightly wound than they were in the past. My usage hasn’t changed. I don’t work from home, so it’s very noticeable when a roll needs replacing sooner than expected. This seems to be an industry-wide trend rather than something unique to this brand, but it’s still disappointing. I appreciate that the quality of the paper has remained good; I just wish consumers were getting the same value from each roll as we used to.

Helpful?3RX7W4Y9K1ZQ14179359401
Jun 6, 2026
Reviewer name: Rodewick
4 out of 5 stars
4 out of 5 stars review

I started buying members mark toilet paper because my mom talked so highly about it. I thought why not, and she was correct! Perfect toilet paper and the best price for bulk, absolutely yes! However, I had some left from an order I made a few months ago and thought I'd better be prepared and buy more now while it's in stock. They must have changed their formula or something because its not as soft and it feels thinner despite also being 2ply, same as before. I may unfortunately have to go back to charmin, but I was not sure if it was just that pack I bought that was different so I recently got another and it was exactly the same. It's enough to make me contemplate switching back. But it's still decent.

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Jul 28, 2026
Reviewer name: Stacie
3 out of 5 stars
3 out of 5 stars review

Residue left behind on my behind

I have always bought this toilet paper instead of the pricier brands, mainly because the squares are bigger and it works just as well. However, the last one I bought left a lot of "paper residue" behind. That has never happened before but it will make me think twice about buying the Member's Mark toilet paper again.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Stacie, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jul 3, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

THIN %26 CHEAP QUALITY T-PAPER

I have been a Long Time Customer that Always Bought this TOILET PAPER for the Great Quality %26 Cost Value !! BUT I WILL NO LONGER BUY ANY OF SAMS PAPER PRODUCTS!! Because This Toilet Paper Quality has Deteriorated to a Very Cheap %26 Low Standard. The Paper Is Now Very Thin, Shreds Easily and The Sheet %26 Roll Size is Now Smaller Too! BUT The Cost Price Has Steadily Increased even thought the Quality has Cheapened!

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jul 5, 2026
Reviewer name: Donny
2 out of 5 stars
2 out of 5 stars review

Poor quality batch.

We usually buy this brand most of the time. However this last pack we bought the quality was very poor. Most all of the rolls had ragged places on the edges like maybe the production cutter had a dull blade or something. Maybe they fired the quality control person on the line or they went on break about that time.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Jul 31, 2026
Reviewer name: KELSEY
1 out of 5 stars
1 out of 5 stars review

Not the same quality!

I am SO DISAPPOINTED! I have been buying this toilet paper for several years. Specifically for the quality and thickness. I bought a pack a few weeks ago and it is so bad. It's completely different! It is NOT the same thickness. It is extremely thin and cheap. I always bought Members Mark Toilet Paper to avoid things like this and now its a waste of money.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Kelsey. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jun 30, 2026
Reviewer name: SAP
1 out of 5 stars
1 out of 5 stars review

Quality gone

What has happened to my favorite toilet paper? This use to be the best you could buy and now it is not worth a flip. The last two packages I have purchased are not up to standard it tears so easily and the quality is just not there. On my next purchase, I plan to find another brand, kicking this one to the curb.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Jun 9, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Skimpy... product cutback

Product declined over the last year. It used to be good but the last pack I bought was skimpy. The rolls used to be bigger but I noticed they shortened the width and raised the price too. Less product and more expensive. Look for deals elsewhere - Probably go back to Scott Brand.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Jul 22, 2026
Reviewer name: Jenny
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Value!

Great value, better than the cheap stuff and lasts awhile!

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Jun 25, 2026
Reviewer name: Jay
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent toilet paper

Excellent product, great price

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