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Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll
4.8 out of 5 stars
stars
193.7K ratings35.1K reviews
  1. 5 stars90% (174.4K)
  2. 4 stars7% (13.3K)
  3. 3 stars1% (2,893)
  4. 2 stars1% (1,040)
  5. 1 star1% (2,106)

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Showing 11-20 of 35,140 reviews
Aug 8, 2026
Reviewer name: KATHLEEN
3 out of 5 stars
3 out of 5 stars review

The Value Disappeared . . . .

What happened to the value? This tp used to last. Now Im changing rolls at least once a day, sometimes twice. There is a noticeable, considerable difference in the size of the roll and the quality of the product. It is not as wide, nor thick, and there is a definite decrease in quality and sheets. It used to be worth the money to skip the name brand and go for the members mark, but sadly, thats no longer the case. Comparable tp can be purchased at the dollar tree as far as the product itself; and for the price now you might as well pay for a national brand . . . Americans are struggling and these companies are having banner profit years thanks to inflation and shrinkflation. Sams Club . . . you should be ashamed of yourselves. Do better!

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Kathleen,. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Sep 18, 2026
Reviewer name: Renee W
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Toilet paper with glue that LITERALLY binds

I'm only on my first pack of 9, and so far I'm very disappointed. Every roll (I'm on roll 5 out of 9) shreds the first 3 or 4 layers. I'm not sure if its a type of glue they use to bind the end of the roll, but so far, i have wasted the first 3 or 4 layers on the first 5 rolls of this pack. I was waiting to see how many out of the bundle (45 rolls) were damaged before doing a survey. I always buy this brand and it has happened with one or two rolls before, but this is different. Usually i can peel the toilet paper carefully and it won't tear as much. But this time, i lt has really become an issue. Enoufh of an issue that it makes me write this survey. If it continues throughout, i will be contacting my store with pics documenting each pack. It's embarrassing when friends or family visit, and costly for my wallet. I understand these things can happen, but once it happens, it kind of makes a person shy on using it again. Has anyone else had this problem????

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Renee, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jun 2, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Sam’s Toilet Paper quality has gone down the drain

We have bought Sam’s Club Toilet paper for years now. However, I think we are done. It’s no longer made with the same comparable softness we are accustomed to and it now tears so easily - just when you do t want it to! Wish I could return this pack - thought maybe I just got a bad pack last time, so I tried it again - but it’s already opened and just as rough and thin as the last package. I do not know what has happened to the quality control for Sams Toilet Paper, but it’s gone downhill -FaST!!! We are done!!

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good AFternoon, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Sep 13, 2026
Reviewer name: JC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Toilet paper

Savings on a case, rather than waiting for sale at the markets and the rolll usually goes out faster too. Savings over $10 depends on where you buy the toilet paper. Only problem buying a large case for one person is finding a pace to put it. Or sell 1.2 to a friend.

Helpful?3RX7W4Y9K1ZQ14179359401
Sep 24, 2026
Reviewer name: Teresa
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Everyone needs it

Over all it's a good value for the amount of toilet papers you get. My only complaint about this is it breaks to easy when wiping. And sometimes the paper is really flaky when you wipe. I don't know what can be done about that. But it's a really good value for the money you pay.

Helpful?3RX7W4Y9K1ZQ14179359401
Aug 25, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Toilet paper

Bathroom toliet paper is good, but prices have increased so much i don't know if it sets it apart from just getting locally anymore. We used to buy because good deal and savings price wise vs quality and quantity.

Helpful?3RX7W4Y9K1ZQ14179359401
Aug 4, 2026
Reviewer name: Tiffany J
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Staple in our home for life

The first time that I purchased this brand of toilet paper i figured it would not be good quality. I was so surprised that it not only was fantastic but it far exceeds the quality and expectations I gave this brand. I used to use Charmin, and I didn't like the flaking off I would get, or Scott not having a decent thickness. The Members Mark meets it all. Its soft and doesnt just fall apart and leaves you clean with no pieces falling off onto your skin. IYKYK. 10/10

Helpful?3RX7W4Y9K1ZQ14179359401
Aug 23, 2026
Reviewer name: Olgranny
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Soft, Strong, and a Great Value!

I really like Member’s Mark toilet paper! It’s soft, strong, and holds up well without being too rough. The rolls are a great size and last a long time, which makes it a good value for the price. I’ve tried several brands, but this one has become a favorite in my household. Definitely worth buying if you’re looking for quality toilet paper at a reasonable price!

Helpful?3RX7W4Y9K1ZQ14179359401
Aug 6, 2026
Reviewer name: SAMS Shopper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best we have used!

I was hesitant to try this as I had always bought a certain brand. I thought I'm going to give it a try. The whole family for the first time ever actually commented how much they like it and I should keep buying it. My husband in particular was surprised it wasn't a name brand. I will continue to buy this as I myself was impressed in the quality.

Helpful?3RX7W4Y9K1ZQ14179359401
Mar 29, 2026
Reviewer name: Ms
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Ok tp

It’s fine but a roll doesn’t last as long as northern

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning! Thank you for your feedback. If you would like additional assistance, Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726. Thank you for your loyal patronage!