We understand that the preferences of our consumers can vary, and we do our best to offer a wide array of toothpastes in the hopes that you will find one that you love. We are disappointed to hear that you felt the flavor of our Crest Complete Scope Outlast Toothpaste was too minty, and we will share this feedback with our team. We would, however, like to recommend giving our Crest Premium Plus Active Foam + Whitening, as this has a white and green paste with peppermint and Scope mint undertones for a more subtle mint flavor. We would greatly appreciate a chance to learn more about your experience, and encourage you to give our team a call at (800) 492-7378.

Every consumer should receive only the best products, thanks to the hard work of our Quality Team, thanks for sharing this with us, Alfredo. Because every tube of Crest Complete + Scope Outlast Flavor is filled by weight, you can be sure that your tube is holding the correct amount of product. The air you're noting is used at the end of the filling process, to clear the area that we crimp closed. We do apologize for the confusion, and hope learning this helps. If you have further questions or concerns, call any Monday-Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 492-7378.

Thank you for taking the time to leave your review. We’re sorry to hear about your experience and understand your concerns. Safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. The peeling or stringy material in your mouth is most likely loose layers of dead skin cells. It is normal for these cells to shed in very small clumps, which most people do not notice. This is typically painless and resolves within a short period. However, if you experienced numbness, we recommend discontinuing use. Your feedback is truly important to us, and we’d love the opportunity to learn more. Please call us at (800) 566-7252 so we can assist you further.