We certainly understand your concern, and we apologize for the disappointment you've experienced with your Crest toothpaste tube. We fill all of our toothpaste tubes by weight, to ensure each one receives the full amount listed on the packaging. We can assure you there is no air intentionally pressed into the tube, though the tube may not seem full due to air pockets that can form in the sealing process. To help eliminate these air pockets, we encourage you to try squeezing the tube a few times with the lid on to get the toothpaste up to the top of the tube. We'd like to learn more about the Crest toothpaste you're using, and help you further. Please give us a call at 1(800) 492-7378.

Hey, Joe. We greatly appreciate your dedication to our products, and we are disappointed to hear that they did not have your go-to toothpaste in stock. While we are confident that the Crest Scope Outlast Ultra Toothpaste will offer exceptional cleaning, we can understand wanting the tried and true product you have come to rely on. We recommend reaching out to the store manager to let them know that you would like to see that toothpaste available again. Otherwise, if you have any feedback you would like to share with us about our products, we are always happy to help and encourage you to give us a call at (800) 492-7378.