Ginny, we're so sorry to hear you never received your order, or your card, and would like to help. We recommend reaching out to Walmart, as they can provide you with the best assistance with your order. When you have a chance, please give them a call at 1-800-925-6278.

We know how important it is to find a toothpaste you love, and would like to help. We understand that flavor is a preference, so we offer a variety of toothpastes to meet everyone's needs. So we can help you find a flavor you love, please give us a call at (800) 492-7378.

Thank you for taking the time to leave your review. We’re sorry to hear about your experience and understand your concerns. Safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. The peeling or stringy material in your mouth is most likely loose layers of dead skin cells. It is normal for these cells to shed in very small clumps, which most people do not notice. This is typically painless and resolves within a short period. However, if you experienced numbness, we recommend discontinuing use. Your feedback is truly important to us, and we’d love the opportunity to learn more. Please call us at (800) 566-7252 so we can assist you further.

We're so sorry to hear about what's going on with your order. Please get in touch with Sam's Club directly to ensure your feedback is heard. They can be reached at 1-888-746-7726.