Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark 5-Tier Heavy-Duty 20" x 48"x 72” Shelf for
"Member's Mark 5-Tier Heavy-Duty Shelf, 48""W x 20""D x 72""H
Back to item details
4.7 out of 5 stars
stars
1,415 ratings541 reviews
  1. 5 stars83% (1,174)
  2. 4 stars9% (122)
  3. 3 stars3% (45)
  4. 2 stars2% (22)
  5. 1 star4% (52)

Member photos

  • +144 images
Sort by |
Showing 301-310 of 541 reviews
Oct 14, 2024
Reviewer name: Jean
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

OK but

This shelf are light and easy to assemble but in a hot garage they slightly cave with little weight on the shelves.

Helpful?3F8266C7WTEH14162222943
reply from Member's Mark Team

We appreciate your feedback, Jean. This shelving unit is rated to hold 200 lbs. per shelf when weight is distributed evenly. For maximum stability, please be sure the support poles are fully seated, adjustable feet are leveled, and unit is secured to a wall using the included brackets. All Member's Mark items come with a 100% Satisfaction Guarantee, please reach out to our Member Support Team at (888) 301-0332 for further assistance.

Nov 13, 2024
Reviewer name: CCN
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

sturdy, heavy duty and look nice

We have bought and put 4 of these in our daughter's garage. They are heavy duty, sturdy and easy to assemble.

Helpful?3F8266C7WTEH14162222943
Oct 28, 2024
Reviewer name: Mary C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great shelves

Shelves are sturdy, easy to assemble and usable immediately. They hold a good amount and make the garage so much more user friendly!

Helpful?3F8266C7WTEH14162222943
Nov 7, 2023
Reviewer name: Drmatt
2 out of 5 stars
2 out of 5 stars review

Missing parts

Missing pieces!!! Bought today and missing pieces. It's missing the feet, top caps, and wall mount brackets. I already assembled it in a closet at work and don't want to take it apart to return.

Helpful?3F8266C7WTEH14162222943
reply from Member's Mark Team

We are sorry to hear you are not satisfied with our product. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime. Please refer to the back of the label or the image of the label on this page for information on obtaining replacement parts. For further assistance, please reach out to our Member Support team at (888) 301-0332.

Apr 11, 2025
Reviewer name: neil
2 out of 5 stars
2 out of 5 stars review

not rated for 200 lb

definitely not rated for 200 lb. make sure to buy better shelf if you are putting anything over 100 lb on it. it will bend within a week - it's made of plastic

Helpful?3F8266C7WTEH14162222943
reply from Member's Mark Team

Hi neil, this shelving unit is rated at 200 lbs. capacity per shelf when the weight is distributed evenly and heaviest items are stored on the two lowest shelves. Please know if you are unhappy with this purchase, you may exchange or return the shelf for a full refund as part of the Member's Mark 100% Satisfaction Guarantee.

May 19, 2024
Reviewer name: Ted
5 out of 5 stars
5 out of 5 stars review

excellent shelves, assembly tips

sturdy, lightweight, great value, ideal for storage. would be nice if castors were an option Two HUGE assembly tips: 1 Assemble upside down 2 Use a dead blow hammer

Helpful?3F8266C7WTEH14162222943
Jan 19, 2024
Reviewer name: ThatOneGuy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The picture is a lie.

Based on the pictures you would assume these shelves would hold the standard storage boxes of the same color. The picture is a lie. It does not. The shelves are too short for that.

Helpful?3F8266C7WTEH14162222943
reply from Member's Mark Team

These shelves are designed to fit the Members Mark 27 Gallon Black and Yellow tote. Unfortunately, some other brands or sizes of totes may not fit properly. All Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime.

May 11, 2025
Reviewer name: Thapowe
5 out of 5 stars
5 out of 5 stars review

Better than I expected

I bought this on yesterday to put my laundry detergent on it and I coukd not be happier. Very roomy and sturdy and it looks very nice. Assembled it in about 30 minutes.

Helpful?3F8266C7WTEH14162222943
Apr 17, 2025
Reviewer name: Nicralee
4 out of 5 stars
4 out of 5 stars review

Great to have

I love these shelves. The only problem is, is that some of the poles got lost in the move so finding a replacement is hard to do. Its extremely frustrating. Ive done everything and still cant find them.

Helpful?3F8266C7WTEH14162222943
Jan 20, 2025
Reviewer name: Hello
4 out of 5 stars
4 out of 5 stars review

Fits the black/yellow totes from Sams only

Easy to assemble. If you have trouble following the written directions, there is a great video on Youtube that is easy to follow. The Sam's totes barely fit (so no wasted space) but similar totes do not. The red lid totes I bought from Sam's and some totes from another store do not fit except on the top shelf. They are just a little taller. Otherwise these are great space savers.

Helpful?3F8266C7WTEH14162222943