Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark 5-Tier Heavy-Duty 20" x 48"x 72” Shelf for
"Member's Mark 5-Tier Heavy-Duty Shelf, 48""W x 20""D x 72""H
4.7 out of 5 stars
stars
1,415 ratings541 reviews
  1. 5 stars83% (1,174)
  2. 4 stars9% (122)
  3. 3 stars3% (45)
  4. 2 stars2% (22)
  5. 1 star4% (52)

Member photos

  • +144 images
Sort by |
Showing 261-270 of 541 reviews
Dec 20, 2023
frustrated
1 out of 5 stars
1 out of 5 stars review

missing parts - do not buy.

It takes awhile to put this together. Got to the last shelf and I was missing a leg. Sams club can't/won't help. Waited on the phone for nearly 20 minutes. Have to deassemble and return. Sams club says they stand by their MM products - 1000% untrue.

Helpful?3F8266C7WTEH14162222943
reply from Member's Mark Team

We are sorry to hear your shelving unit was missing pieces and the for frustration you've experienced. Please refer to the back of the product label or the image of the label on this page for information on obtaining replacement parts. For further assistance, please reach out to Member Support at (888) 301-0332.

Apr 10, 2024
Brian W
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Plastic not Metal

Ordered it on line with a search of “metal shelving” and bought it. It's plastic. Guess time will tell if it's better or worse than the middle of the line 3 stars. I personally don't like plastic because with a bit of time it bows and structurally worthless at that point. It is super light weight.

Helpful?3F8266C7WTEH14162222943
reply from Member's Mark Team

Hi Brian, we are sorry to hear our shelf was not exactly what you expected. All Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime. Please reach out to our Member Support Team at (888) 301-0332 if you need further assistance.

Jul 22, 2024
SamsMember
1 out of 5 stars
1 out of 5 stars review

Not enough space between shelfs 27 Gal containers

If you plan to use the 27-gallon yellow and black containers and count on removing them from shelves occasionally, don't buy. The space between each shelve isn't tall enough and you will find it is extremely difficult to remove and replace. Notice how tight the pictures are and then add a little bit of weight, and they become unusable with the containers pictured.

Helpful?3F8266C7WTEH14162222943
Jan 1, 2024
loki2274
4 out of 5 stars
4 out of 5 stars review

great but---

i purchased 2 sets of these about 3 months ago. you can beat them for the money they are 30 dollars more at lowes so big savings. i got 2 for my business also. one thing to be aware of is that they will sag in the middle of the shelf at below the 200 pound amount. since i anchored mine to the wall at the shop i got cheap shelving brackets and braced them in the middle problem solved. overall i will probably be getting 1 or 2 more

Helpful?3F8266C7WTEH14162222943
Mar 20, 2023
Charlotte
5 out of 5 stars
5 out of 5 stars review

Big and Sturdy

This thing is HUGE! But it's EXACTLY what I needed. It's very easy to assemble, although the instructions need to be a little more specific and the pcitures of the parts are fuzzy. Not to mention, the parts are all connected on plastic, which you have to cut or twist to remove. Which was annoying. Other than that, it was a POC.

Helpful?3F8266C7WTEH14162222943
Apr 23, 2023
Rose
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This shelf was easy to assemble. It is sturdy..

HEAVY DUTY PCV SHELF

Helpful?3F8266C7WTEH14162222943
Nov 1, 2023
Mx
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Doesn't want to stand up

Not strong enough

Helpful?3F8266C7WTEH14162222943
reply from Member's Mark Team

We are sorry to hear you are not satisfied with this shelf, Mx. This shelving unit is rated to hold 200 lbs. per shelf when weight is distributed evenly. For maximum stability, please ensure support poles are fully seated, adjustable feet are leveled, and unit is secured to a wall using the included brackets. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime.

Dec 28, 2023
MC
1 out of 5 stars
1 out of 5 stars review

Members Mark plastic 5tier storage rack

Worse storage rack I have ever bought.... they do not hold up to the weight the product tells you. In one day with light boxes/items on it,, the center of the shelves were bending down. The bottom legs started to bend. Do not buy unless you want to store stuffed animals on it. Worthless for anything else. Very poor quality.

Helpful?3F8266C7WTEH14162222943
reply from Member's Mark Team

We are sorry to hear you are not satisfied with our product, MC. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime. This shelving unit is rated at 200 lbs. capacity per shelf when weight is distributed evenly and heaviest items are stored on the two lowest shelves. For further assistance, please reach out to our Member Support team at (888) 301-0332.

May 23, 2025
El Pedro
5 out of 5 stars
5 out of 5 stars review

Excellent shelfs

Ive purchased 8 of these and got my garage orgainzed. Its no longer a pile here and pile there. It looks like a wherehouse and I can actually find stuff. This with vlear containers perfect combo. I bought them on sal2 for 50$ which was a steal!

Helpful?3F8266C7WTEH14162222943
Jan 17, 2024
BEJenkins
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Organize on a budget

Great shelf at a great price.

Helpful?3F8266C7WTEH14162222943