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Customer reviews for Select Surfaces Pearl Gray SpillDefense Laminate, 16.45 sq. ft. per box for
Select Surfaces Pearl Gray SpillDefense Laminate, 16.45 sq. ft. per box
4.6 out of 5 stars
stars319 ratings140 reviews
  1. 5 stars79% (252)
  2. 4 stars11% (34)
  3. 3 stars3% (8)
  4. 2 stars2% (7)
  5. 1 star6% (18)

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Showing 41-50 of 140 reviews
Oct 9, 2022
Floorwalker
3 out of 5 stars review

Wish I had chosen something else.

I have had this flooring for about 6 years. Wish every day that I had bought something else. When first purchased had to return because the edges that were supposed to snap together were broken. Husband had already installed some and was grumbling the whole time because it would not go together correctly. (He has installed LOTS of floors.) Replaced it. Stayed with the same choice because it was supposed to have warranty and last years for a decent price. Within first weeks had toy fall on it and it chipped. Something else fell from coffee table height and it chipped. Contacted the manufacturer. They say, and I quote, "that's normal. You should purchase a furniture coloring item and rub it on spots." First winter in, the area by the main door is buckled and painted surface gone from where shoes come in wet. Manufacturer...still my fault. Need more for another room and wanted matching but don't trust this. That's why just now doing review.

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reply from Select Surfaces

Hello, Pearl Gray has only been available to purchase since 2020. However, we're sorry you experienced difficulty installing the floor. What you're describing is unusual, as the click and lock system is designed for ultimate ease and efficiency. This shouldn't happen if the first 3-4 rows are installed and aligned correctly. Since it sounds like there were issues installing your flooring, and if the boards are not aligned or if certain tools were used that are not in the installation guide to force the flooring to click, this can make the flooring more prone to chipping on the edges. It is also important to protect your floor by putting felt pads on your furniture and trying to avoid dragging or dropping heavy objects onto the laminate. If you have any other questions about this item, please contact us at techsupport@selectsurfaces.ca or 1-855-250-8167. Thank you, Select Surfaces

Jan 3, 2022
LaToya D
4 out of 5 stars review

Verified Purchase

Nice floor

Very nice floor

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reply from Select Surfaces

Hello, It is great to hear that you are enjoying our flooring! We would love to see the finished result. Please feel free to share some photos on our website selectsurfaces.ca/gallery. Thank you, Select Surfaces

Jan 24, 2023
Joey
5 out of 5 stars review

Simply the best for the price

This is a wonderful floor, which realistic color and textures. It feels solid underfoot and snaps together pretty easily. I will say that you need to be very careful when tapping them together and when tapping the ends together. Sometimes it will care the top graphic layer to delaminate and then the whole plank is trash. But once I figured that out, I had no further issues.

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Feb 13, 2023
Johnny Dyi
5 out of 5 stars review

Flooring made simple

I purchased 14 cases of this Pearl Grey flooring for a bedroom and adjoining closet project, and I must say, this flooring was quite easy to install, hint, take your time, make sure long side is in the adjoining grove and butted up super tight nest to the piece you just laid down and then push down hard till you hear that snap! that means it’s secured down. Having the foam backing also helps in the cost of installing this, so make sure you take that into consideration if comparing to other brands. I Did a 12x14 rooms and closet in about 8 hours working all by myself. Strongly recommend this flooring.

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Aug 30, 2023
Amie
5 out of 5 stars review

Very good flooring

We bought this flooring about 6 months ago. Took my husband and son 1 day to lay the whole downstairs. I have a split level home. I also have 2 90lb dogs. No scratches! Holds up very well. Still looks like brand new. Very easy to clean and maintain.

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May 4, 2024
Moe
1 out of 5 stars review

terrible

this is not laminate vinyl flooring!!!! it has what amounts to a pulp board (cardboard) center with a thin vinyl covering. it is not true vinyl and if you look at the price per sq foot it is at least as expensive as quality vinyl. no where on the box does it tell you the make up and there is no way pulp board is waterproof as they claim. I bought this because a customer wanted it and I ended up returning all of it (30 boxes). humidity alone will cause it to swell and makes it difficult if not impossible to join correctly. As a licensed contractor who has installed thousands of square feet of LBT style flooring I am telling you to buy something else.

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reply from Select Surfaces

We apologize for any confusion caused. Our Select Surfaces Pearl Gray flooring is indeed a laminate product, which consists of a wood composite core and a durable surface layer, not solid vinyl. For areas with high humidity or high water exposure, we recommend our Select Surfaces SPC Rigid Core Vinyl Plank Flooring, which is designed to be 100% waterproof and more suitable for such environments. For more detailed product information please contact us at info@selectsurfaces.ca or 1-855-250-8167. Thank you, Select Surfaces

May 19, 2023
Deb
5 out of 5 stars review

Verified Purchase

Great quality and price

Love this flooring!

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Jun 8, 2023
Debmason
5 out of 5 stars review

Sturdy floor

This flooring is very affordable and sturdy. It locks and really nicely. There are a couple pieces in the box that had some misprint on them which I’m going to contact the company and see how they handle and I will update. But the floor is perfect especially for rentals. It looks very nice.

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Jan 7, 2023
Dan
2 out of 5 stars review

Don’t Buy!!!!

This flooring is beautiful when laid down. The flooring is thick planks giving you the impression that it is durable but it’s not. This is basically thick cardboard, it expands when wet if you have a spill or something leak it will cause your floors to buckle. I had to learn the hard way, you may save some in the beginning but it will cost you more to have to replace your floors in 3-4 years

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reply from Select Surfaces

Hello, We’re sorry to hear about your experience with our flooring. What you’re describing is unusual as our SpillDefense flooring is tested to withstand water spills up to 24hrs, while our laminates are resistant to spills and splashes, they are not resistant to flooding or contact with a large amount of water. It is important to follow the installation instructions carefully when installing your floors to prevent water damage. Feel Free to contact our customer service team if you have any questions. Thank you, Select Surfaces.

Feb 14, 2023
Fred and Michelle
5 out of 5 stars review

Verified Purchase

Affordable for both Home and Rentals

Affordable, easy to install and beautiful floor in any setting.

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