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Customer reviews for Cascade Platinum Plus ActionPacs Dishwasher Detergent Pacs, Fresh Scent, 81 ct. for
Cascade Platinum Plus ActionPacs Dishwasher Detergent Pacs, Fresh Scent, 81 ct.
4.8 out of 5 stars
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10.2K ratings3,214 reviews
  1. 5 stars90% (9,221)
  2. 4 stars7% (745)
  3. 3 stars1% (130)
  4. 2 stars0% (51)
  5. 1 star1% (146)

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Showing 1,541-1,550 of 3,214 reviews
Jul 30, 2024
Bales New Market
5 out of 5 stars review

Verified Purchase

Dishes

Good deal

Helpful?58NJI6VAKRJC13974465128
Sep 17, 2024
PJ
1 out of 5 stars review

Awful On Flatware, Mediocre On Dishes

I am very disappointed with this product. Let me start this review by stating that I have a top-of-the-line dishwasher, my water going into the dishwasher is both filtered and buffered so it isn't too hard or too soft, and my flatware is high-quality 18/10 stainless steel. That being said, these Cascade Platinum Plus ActionPacs are absolutely awful on my flatware and mediocre on my dinnerware. If I don't use two of these dishwasher pacs, half of my flatware comes out dirty. As for the scrubbing power? Nonexistent. I now have to run a plastic scrubber over all of my dishes to remove any caked-on food before putting them in the dishwasher. I am going to try the regular Cascade pacs after using up the platinum ones, and if those aren't able to clean my flatware with just one pac as advertised, then Cascade will lose me as a customer. This product has a premium price, and I really shouldn't have to work this hard or use twice as much product to get clean dishes and flatware.

Helpful?58NJI6VAKRJC13974465128
reply from Cascade

We aim to impress you with the cleaning power of Cascade, PJ, so we&#39;re sorry this wasn&#39;t the case for your experience using our Platinum Plus ActionPacs. Our dishwasher detergents are formulated to provide the best cleaning possible and they go through extensive quality testing to try to ensure your satisfaction. However, we do know hard water and other factors may sometimes have an effect on cleaning performance. Dishes which are still dirty could be caused by any of the following reasons:<br /><br />-The water pressure may be too low. Run the dishwasher when no other household demands for water are running (showers, laundry, etc)<br />-The dishwasher sprayer arms may be blocked. Make sure they can spin freely.<br />-The cycle may not be long enough. Try a longer/heavy cycle.<br />-Rinse aid may have gotten into the wash cycle. Make sure to wipe up any spills.<br />-The dishwasher may be overloaded. Make sure items aren&#39;t too close together or stacked too tightly. <br /><br />We hope these tips are helpful, but we&#39;d like to learn more and assist further. Please give our team a call at (800) 765-5516.

Oct 27, 2023
tony
3 out of 5 stars review

Residue

Cleans good. Problem is when all that stuck on dirt gets removed, much of it is too large to go down the drain & will eventually block the DW from completely draining. Then have to clean DW more often. I noticed when I first drink from a cleaned glass, a left over smell from the cleaning ingredients gets in your mouth and nose. Yuk. I don't like left over smell in my drinking glasses.

Helpful?58NJI6VAKRJC13974465128
reply from Cascade

Glad you had a good cleaning experience, Tony. We wouldn't expect our Cascade to impart the scent of the product into the taste of food, and we appreciate you reaching out with your concerns. This could happen if the soap isn't completely rinsed off, or if the dishes have become porous. If you find certain items always pick up a flavor, they're probably worn to the point of being porous. We recommend washing them immediately by hand and rinsing them thoroughly. We'd like to hear more about your experience if you'd share by phone at (800) 765-5516.

Jan 29, 2026
SuperWoman
1 out of 5 stars review

I had to wash my lasagna pan 3 times!!! Not happy at all

Review from cascadeclean.com
Helpful?58NJI6VAKRJC13974465128
Jan 30, 2026
SM7884
5 out of 5 stars review

Great results!

Fantastic product! Really blasts through grease and food residue.

Review from cascadeclean.com
Helpful?58NJI6VAKRJC13974465128
Dec 23, 2025
NELLIE0042520
3 out of 5 stars review

Why have a big plastic container that is only half full? Why? Seems wasteful.

Review from cascadeclean.com
Helpful?58NJI6VAKRJC13974465128
Jan 14, 2026
Char2005
3 out of 5 stars review

Not dissolving

Doesn’t dissolve in dishwasher all the time?have to rerun dishwasher to have it clean them.

Review from cascadeclean.com
Helpful?58NJI6VAKRJC13974465128
Apr 29, 2024
Judy
5 out of 5 stars review

Verified Purchase

dish pods

sure gets the clean, actually, my favorite.

Helpful?58NJI6VAKRJC13974465128
Feb 22, 2026
Mackenzie97
1 out of 5 stars review

Don’t buy

I bought this thinking it would actually clean dishes and it doesn’t. Will not buy again

Review from cascadeclean.com
Helpful?58NJI6VAKRJC13974465128
Nov 13, 2024
Aficianado
1 out of 5 stars review

Verified Purchase

This is fine. Did not sent my Paper Towels!

This is fine. Did not sent my Paper Towels!

Helpful?58NJI6VAKRJC13974465128
reply from Cascade

We're sorry to hear this. For assistance, please reach out to Walmart at 1-800-925-6278.