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Customer reviews for Cascade Platinum Plus ActionPacs Dishwasher Detergent Pacs, Fresh Scent, 81 ct. for
Cascade Platinum Plus ActionPacs Dishwasher Detergent Pacs, Fresh Scent, 81 ct.
4.8 out of 5 stars
stars10.2K ratings3,205 reviews
  1. 5 stars90% (9,212)
  2. 4 stars7% (744)
  3. 3 stars1% (129)
  4. 2 stars0% (51)
  5. 1 star1% (146)

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Showing 1,291-1,300 of 3,205 reviews
Aug 15, 2023
Naw
5 out of 5 stars review

Verified Purchase

Sams has best value

Works great !

Helpful?58NJI6VAKRJC13974465128
Aug 13, 2024
Sbee
1 out of 5 stars review

Terrible

This product is terrible. It discolored several of my gold kitchen ware items that were dishwasher safe and removed all the etching off my Pyrex glass measuring cups, to where the are useless. I never had a problem with these items when I used Finish products. Also, all of my silicon items and some plastic have a horrible aftertaste. The straws in my water bottles are effected and my water tastes like cascade. Contacted the company and was told to wash those items in vinegar which defeats the purpose of this product! Will not repurchase.

Helpful?58NJI6VAKRJC13974465128
reply from Cascade

We're sorry to hear that this was your experience, as our products do go through strict quality checks to ensure that you can get the best possible results with them. We wouldn't expect Cascade to impart the product taste into your dishes/food, but if the items are worn to the point of being porous, it's possible. As well, some materials, such as cast iron and plastic, can absorb odors. If certain items always pick up an odor, we recommend washing them by hand. We'd be happy to learn more and see how we can best assist you further, so please give us a call at (800) 765-5516 when you can.

Jan 20, 2025
Rita
5 out of 5 stars review

Verified Purchase

Works

Works well

Helpful?58NJI6VAKRJC13974465128
Oct 26, 2024
Guccino
5 out of 5 stars review

Verified Purchase

No etching!

Great cleaning

Helpful?58NJI6VAKRJC13974465128
Feb 15, 2025
Kawknee
5 out of 5 stars review

Verified Purchase

Cascade Dishwasher Pods

Works Great!

Helpful?58NJI6VAKRJC13974465128
Aug 15, 2023
MH
2 out of 5 stars review

Verified Purchase

Higher than other places

Pricing way too much

Helpful?58NJI6VAKRJC13974465128
Oct 12, 2025
Sher70
3 out of 5 stars review

Commercial

It does not keep my dishwasher filter clean like the commercial says. I have to clean my filter once a week.

Review from cascadeclean.com
Helpful?58NJI6VAKRJC13974465128
Feb 28, 2024
Maria
3 out of 5 stars review

Verified Purchase

Members mark pods better than cascade

The members mark pods work much much better than cascade, no stick on food no problems. Cascade fell short for me sorry.

Helpful?58NJI6VAKRJC13974465128
reply from Cascade

We are sorry you didn&#39;t get the clean you expected with your Cascade Platinum Plus ActionPacs™, Maria. Our products undergo many quality checks to ensure they get to you with the best results, so we don&#39;t expect these things to happen. We want to provide some tips so you can continue getting the best results with our Cascade products. Some of these you&#39;ve maybe already tried, but we want to share just in case:<br /><br />• Be sure your water is at least 120 degrees Fahrenheit.<br />• We recommend running your kitchen tap before starting your dishwasher so the water goes in hot.<br />• Run your dishwasher when no other water supplies are running, like the washing machine or the shower. This way, you&#39;ll have full water fill and pressure.<br />• When loading the machine, be sure all items will get the full spray and that your spray arms aren&#39;t blocked.<br />• Store Cascade in a cool, dry place. Under the sink is handy, but it&#39;s often too warm and humid, especially if it&#39;s near the dishwasher.<br /><br />So we can help you get back to sparkling clean dishes, please call us at (800) 765-5516 Monday through Friday, from 9 AM to 6 PM EST.

Mar 22, 2023
Pete
5 out of 5 stars review

Great Product, But Pricing Me Out

Excellent product, I like it a lot, works well, but this is getting goofy. Price went up by $3.50 and you get 11 fewer pods.

Helpful?58NJI6VAKRJC13974465128
Sep 11, 2023
Allison
1 out of 5 stars review

Nasty

Dishes come out smelling like this stuff. I realized after awhile that that is probly not a good thing.

Helpful?58NJI6VAKRJC13974465128
reply from Cascade

We're sorry that you're finding a scent left behind on your dishes. Our products go through many quality checks, to ensure that each one meets our high standards. All our ingredients, including our perfumes, are thoroughly tested to ensure that they are safe to use. However, a scent being left behind is not typical, and we have some tips that may help. If your dishwasher has a filter, remove the filter and clean it according to the manufacturer's instructions. It's possible dishwasher cleaner broke up lingering food residue which is stuck in the filter. Also, be sure to check that sprayer arms are not clogged to ensure proper rinsing. Some materials, such as cast iron and plastic, can absorb odors. If certain items always pick up an odor, they could be old or worn to the point of being porous. This can cause the scent of the detergent to be more easily absorbed into the surface, and these items should be washed by hand. For all other items which are dishwasher safe, a scent should not remain on the item if they are rinsed properly, whether by hand or in the dishwasher. It may help to know that our Cascade Platinum is more strongly scented, and for those who prefer something with a lighter fragrance, we recommend our Cascade Free & Clear. We'd like to gather more information of your experience to see how we can further help. Please give us a call at 1-800-765-5516 from 9AM – 6PM EST Monday – Friday.