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Customer reviews for Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color for
Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color
4.3 out of 5 stars
stars452 ratings448 reviews
  1. 5 stars71% (323)
  2. 4 stars10% (47)
  3. 3 stars6% (27)
  4. 2 stars5% (21)
  5. 1 star8% (34)

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Showing 61-70 of 448 reviews
Jul 8, 2020
stacybrwneyes
5 out of 5 stars review

Loooooove it!

[This review was collected as part of a promotion.] Best clean feeling my teeth have had in a long time! Love it! I'm not sure on how to use all the techie parts, it may be too techie for me, but I can brush my teeth and that's good enough for me! And the magnetic charging base? GENIUS!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Jun 23, 2020
Hoully111
5 out of 5 stars review

Wonderful

[This review was collected as part of a promotion.] I am in love with this toothbrush hands down the best electric toothbrush I have ever owned. Each time I brush my teeth I am now left with that after dentist feel and people have already started to compliment me on how whiter my teeth look since starting to use this toothbrush. I highly recommend.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Oct 29, 2024
1234ek
1 out of 5 stars review

Dangerous health hazard. Do not buy

Design flaw. There is a hole in the neck of the brush head, over time mold builds up and it's impossible to take apart and clean. Nothing fits in there to clean. All their suggestions of rinsing, wiping and air drying don't work. Build up/mold not covered by warranty. It's a health hazard. Do not recommend.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
reply from Customer Care

Thanks for leaving your review on the Oral-B iO 9. What you're likely seeing is toothpaste buildup, as mold requires organic material to develop. Our toothbrush handles and brush heads are made out of plastic. Nevertheless, we'd love to help make this right for you while gathering a few more details to share with our Quality Team. Please call us at (800) 566-7252.

Jan 31, 2023
BrushaBrusha
1 out of 5 stars review

Planned Obsolecence

Had this foisted on me at the dentist. It won’t take the regular heads, so now i have to buy the expensive new replacement brushes. They must have taken a cue from Apple. Change up interconnecting parts for no good reason so you can’t use what you already have.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
reply from The Oral-B Team

We're sorry to hear about your disappointment about the compatibility with our brush heads. Our consumers are the eyes and ears of our company, and any and all feedback is greatly appreciated. We want to ensure your voice is heard, so we'd like you to give us a call and share your feedback with us. Please call us at (800) 566-7252.

Jul 6, 2020
Iva_snova
3 out of 5 stars review

Cool toothbrush but software is really bad

[This review was collected as part of a promotion.] I bought this brush for my husband. I chose in black. The brush looks stylish and modern. It cleans teeth very carefully, has excellent power and charge lasts for 2-3 days. The only major drawback is the lack of connection with the app. My husband installed the app on his smartphone, but failed to connect with the brush ... In all other respects, the brush is very cool

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
reply from Oral-B

We’re happy to hear that the toothbrush is working well for your husband, Iva, but it’s sad to hear the connection isn’t working properly. Our App Development Team is constantly working to improve our product for you. It’s important to make sure that your phone isn’t connected to another device as this could interrupt the Bluetooth connection. When you have time we’d like to learn more so that we can look into this further for you. Just give us a call at 800 566-7252 so we can!

Jun 24, 2020
Valentina
5 out of 5 stars review

Wonderful brush!

[This review was collected as part of a promotion.] This is going to lengthy but heartfelt.... I was a diehard fan of a different brand of electric brushes for about 12 years (since they first became available). During this time not only did I love using mine, but also gave several as gifts to family and friends. So for a layman I have a decent frame of reference. Was very cautious about Oral-B brush and not ready to love it. Initially I was off to a rocky start because accidentally selected Japanese as preferred language (stupid of me, so be VERY careful when you first turn on the brush). The language is easy to change, but for that to happen you need to understand what the brush is saying. After several futile attempts at constructive dialog with my new gadget and a few Youtube videos I managed to change it to English (also, do you now how it bruises the ego when your toothbrush speaks Japanese and you do not?). Now to the brush itself. Really high quality tool. Once you get used to it, very easy to operate. The brush-head itself is somewhat bulkier than what I am used to, but not too much so. I tried it on different settings and find all of them comfortable. Cleans beautifully, mouth feels really fresh. Like the timers and especially like that after two minutes the brush does not shut off. Often there are a few places to go over once more, so now you can brush as long as you prefer. Like the pressure indicator light A LOT, because I have a tendency to push harder than necessary. However I would prefer if it was located lower on the handle, since it is hard to look at without a mirror. But still, very useful feature. The charger is nice and sleek, but for me was somewhat confusing in the beginning. First attempted to use it upside down. There are three tiny protrusions on the bottom of the charger which match perfectly notches on the bottom of the brush. Figured it out almost right away, but would be great to have some clear indication which side should be up. Minor thing, I agree. Holds charge for a loooooong time, great battery life. Very handy travel case, but I think it would be better to have a compartment in it for a charger as well (for extended trips). All in all, very, VERY happy with this brush (surprised myself). Smart tool, but not to make owner feel intellectually inferior. Oh, also, it would be great if two buttons on the handle had distinctly different surfaces, so you could use them blindly. It takes getting used to and if you pull the brush out of the mouth to turn it off, it might spay the mirror. You get used to the location of the buttons after a few days, but still, would be great to have them different from the get-go. In short, LOVE this brush, really enjoy how it cleans and the rest of the useful features. Very happy with it, extremely glad I convinced myself to give it a try.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Jun 15, 2020
BabyB
5 out of 5 stars review

I actually look forward to brushing now!

I love my new Oral-B iO toothbrush! It's nice and lightweight and every time I brush my teeth I feel like I've just left the dentist, especially in those hard to reach areas. There is a new pressure sensor that turns green when I'm brushing at just the right pressure, so I'll never have to guess again. I also love the colored LED display with the timer and battery indicator. I feel like I have everything I need right in the palm of my hand and the sleek design looks so beautiful on my bathroom counter!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Jul 7, 2020
LSUTIGERATL
5 out of 5 stars review

Brushing made fun with Oled technology

I have never been so excited about a product, especially a toothbrush, as I am with the new Oral-B I09. The technology is wonderfully matched with an app that gives you real time learning and teaching tips to be a better brusher. I absolutely love this product, it’s a must have for everyone.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Jun 26, 2020
Chags
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] Love this toothbrush. It is simple yet has great features that are easy to understand. I really like the black design, the wireless charging, and how you can customize the color of the light. It appears this does a very good job cleaning, and will use this product for a long time.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Aug 3, 2022
alan278
3 out of 5 stars review

Not for me

I'm sure it's a great toothbrush for many folks but did not work well for me. (1) the app did not properly pick up the activity i was doing - i mean, maybe it was accuratre, but I do not think it was, saying i did not get to an area of my mouth which I, for sure, covered (2) the every-use recommended cleaning of the brush head and electric portion (handle) is a pain (3) I find the brush head to be thick to the point that I cannot brush without making a mess I will be going back to my old brand. But I do really appreciate the money back guarantee. I've returned the brush at my expense and now need to wait 6-8 weeks for a refund.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
reply from The Oral-B Team

We're sorry to hear that you weren't a big fan of our Oral-B iO Series 9 and our Oral-B App, Alan. Whenever we design our brushes, we do many checks to get it just right, so we appreciate your feedback regarding your overall experience. While we understand that you've already taken advantage of our money-back guarantee, if you decide to use our app in the future, if you aren't already, we recommend going over each tooth slowly, and keeping the head on each tooth for a second or two before moving on to the next one. We'd love to hear your thoughts about this, so when you have a moment, please give us a call at (800) 566-7252.