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Customer reviews for Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color for
Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color
4.3 out of 5 stars
stars453 ratings449 reviews
  1. 5 stars71% (323)
  2. 4 stars10% (47)
  3. 3 stars6% (27)
  4. 2 stars5% (21)
  5. 1 star8% (35)

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Showing 281-290 of 449 reviews
Apr 19, 2022
Swaiiswife53
5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] Wow!! Can I just say if one could love a toothbrush like a favorite blanket, this would be it. The sittings for each brush is just amazing, we will be adding one for each grandchild. The teen lives the colors to choose from and the sitting to fit him and not just a toothbrush.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Jul 7, 2020
Msfre1
4 out of 5 stars review

Teaches you how to brush better

[This review was collected as part of a promotion.] I got this for my teenage daughter. She is a bad brusher and doesn’t know the importance of her oral hygiene. I just had to spend more money than I wanted to get her a deep cleaning at the dentist. So I decided it was time to invest in this electric brush. I love this brush because it learns the brushing patterns and is able to improve upon those patterns to create new habits. So far, I feel like after the novelty of the new brush has wore off, my daughter still enjoys using this brush. I am please with the results that I am seeing.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Mar 14, 2021
Slfg
1 out of 5 stars review

Do not waste your money

I bought this about a month ago and find it absolutely useless. I bought it because I got braces and wanted to keep my teeth clean. The app is annoying and the settings won’t stay set. I wanted to use the super sensitive setting due to my mouth being sore from braces but when I’d try to find the setting I’d find it locked on the app and I’d have to perform factory reset on it. Tried to return the toothbrush only to be told I couldn’t due to no longer having the original box. I still had the user manual and inside packaging just not the outer box and still was refused a refund. I will never buy anything with oral b on it which has always been my brand of choice for toothbrushes. Oh well, I’m sure my meager contribution will not hurt them any.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
reply from The Oral-B Team

We greatly appreciate having been your brand of choice for toothbrushes, and we’re sorry to hear you’re not a fan of your new one. We are always here to troubleshoot with you, and anytime you have questions or need help with the Oral-B App we want you to give us a call at (800) 566-7252 so we can assist you. Please know all of our rechargeable electric toothbrushes come with a money back guarantee, and if you’re not completely satisfied with your Oral-B iO you’re welcome to participate. Give us a call and we can tell you more.

Apr 13, 2021
MattC
3 out of 5 stars review

Cleans well and comfortably but app is unreliable

The high price is ongoing - io heads are considerably more expensive than others- but should be justified by the app. Unfortunately the app regularly misdetects which portion of the mouth the brush is on, resulting in unreliable guidance on cleaning. Hopefully this will be resolved in a future update.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
reply from The Oral-B Team

We’re sorry to hear you’re not getting the useful ease we expect from the Oral-B App, and we hope it helps to know we have made a recent update. We’d like to learn more about what’s going on so we can troubleshoot and get the position detection working for you. Please give us a call at (800) 566-7252.

Jul 8, 2020
Deliam
5 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] I love my new Oral-B iO9 Series Black Onyx NA toothbrush! It's nice and lightweight and every time I brush my teeth I feel like I have just left the dentist, especially in those hard to reach areas. There is a new pressure sensor that turns green when I'm brushing my Teeth, The ability to real time track how I'm brushing-that's a cool feature. One thing I didn't know at the beginning was that you should go tooth to tooth, and let the brush do the work. Very happy with my new Oral-B i09 I highly recommend it...

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Jul 14, 2020
aebn2001
5 out of 5 stars review

One of the most ADVANCE toothbrushes you can get!

[This review was collected as part of a promotion.] Been a long-time user of the rechargeable Oral B toothbrush but this is the most advance one that I have used yet. It has its own app, where you can download to your phone and communicate via Bluetooth. The app is well built. Has a brush replacement reminder and it give you the option for Amazon Dash replacement. This brush is so smart that it can detect how much pressure you are using while brushing & also recognize how you brush and help guide you to better brushing (within the app). Overall, this brush is well designed. The LCD that display the brush timer is nice. The display auto turns on when it picks up/moved and will auto turn off after so many second of being left alone (not wasting battery). The brush has a couple different brush mode that you can select from. Come with the usual base charger. Bonus is the travel pouch and travel brush holder.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Jul 23, 2023
Regrets
1 out of 5 stars review

Buyer's Remorse

I"ve had my OralB iO9 for 9 months and my unit stopped charging. I replaced the charger, still not working. There have been no accidents, or mis use. I've been an Oral B electric toothbrush user for over 20 years. My upgrade to the iOs models have been a bust.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
reply from Customer Care

We're sorry you're iO Series 9 Toothbrush isn't working after only nine months! This isn't the round-clean quality we expect from iO models, and we'd like to look into your product details further to see how we can help with this. We assure you these devices undergo substantial quality checks to ensure they're of the high quality we expect, and we're letting our Quality Team know what happened. They'll need more product details from the toothbrush handle to research further. Resetting the toothbrush through your handle settings may help, but if not, please call us Monday through Friday, 9:00 a.m. to 6:00 p.m. EST, at 1-800-566-7252 for additional assistance.

Aug 24, 2021
Carole
1 out of 5 stars review

design flaws ruin it

Disappointing due to silly design flaw - the bottoms of the toothbrush heads are angled so they don't stand up. They fall over constantly - so your toothbrush head is forever laying on the bathroom surface. The bottom of the toothbrush base is rounded so it wobbles and falls over easily; if you have a small sink the toothbrush will fall to the floor over time and the internal mechanism will break eventually. I regret purchasing; way too expensive for such a silly design flaw.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
reply from The Oral-B Team

We appreciate your feedback, Carole, we never want you to have to worry about a wobbly handle. Please know we’ll make sure this is shared with our Quality Assurance Team. Your iO handle should stay still on the magnetic charger, but we’ll make sure they know you want your toothbrush to be more tip-proof on its own. We’d like to learn more about your experience so we can better assist you, please give us a call at (800) 566-7252.

Jul 9, 2020
Lopezrosita430
5 out of 5 stars review

Everything I need in one toothbrush!!

[This review was collected as part of a promotion.] I love my new Oral-B IO9 toothbrush! I have found everything I need in one toothbrush! After so many years of brushing my teeth I can finally say that this toothbrush is the one that does an amazing job like it should be. This rechargeable toothbrush comes with a home and travel case charger and 4 toothbrush refill heads which gives a great start. I love that it has 7 smart modes that are very useful when coming to brushing you will definitely love the features. It also has smart pressure sensor so you will actually know how to brush your teeth and get the most out of it. What also blew my mind away was that I can actually download an app that it will show me 3D teeth tracking to ensure I clean each surface promptly and make sure I those hard to reach areas and make sure I clean them right! I also loved the colored led display that actually tells time and battery life and will show all features mention above. I can say I have everything I look for in a toothbrush in the palm of my hands and definitely recommend it to anyone! It is a life changer and I can't wait for when I do my dentist visit and see if I have been doing teeth cleaning promptly.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Jun 23, 2020
Mreddy2u
5 out of 5 stars review

Great toothbrush

[This review was collected as part of a promotion.] Love this toothbrush, it has it's own app to make sure you brush properly, it also has 5 brushing modes which are great. The battery life is also great and has a battery display to let you know how much is left. This is so much better then my old brush. I got to say I love it.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481