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Customer reviews for Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color for
Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color
4.3 out of 5 stars
stars
457 ratings452 reviews
  1. 5 stars71% (325)
  2. 4 stars10% (47)
  3. 3 stars6% (27)
  4. 2 stars5% (21)
  5. 1 star8% (37)

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Showing 211-220 of 452 reviews
Apr 30, 2022
Reviewer name: Scott5678
2 out of 5 stars
2 out of 5 stars review

Toothbrush is fine; app is horrible

The app is nowhere near accurate. I start in lower left third, and the app shows I'm starting in lower right, or sometimes in the upper right third. Because of this, an area will show as being completely finished, when I haven't even brushed on one of the surfaces (inside, outside, or top). Also, sometimes the toothbrush doesn't mark the 30 second intervals, so I don't know how long I've brushed. This is the second iO 7 I have owned, because I returned the first because I thought it was malfunctioning for these reasons. I talked with customer service before returning, and their response was to replace it. Obviously, the problem is not with the toothbrush, but with the app. Fix it.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
reply from The Oral-B Team

We know how important it is to have accurate date for your brushing sessions, so we're sorry to hear about this happening. In order for the AI to pick up the position it is important to start on the outside surfaces of the teeth and slowly guide the head slowly from tooth to tooth, holding the brush head in place for a few seconds against each tooth before moving on to the next one. Then, repeat on the inside and outside surfaces of the teeth and chewing surfaces of the teeth, and along the gum lines. We'd love for you to try these tips, and give us a call about your experience. When you have a moment, please give us a call at (800) 566-7252.

Jun 28, 2020
Reviewer name: Cat90
5 out of 5 stars
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] I love my new Oral-B iO toothbrush! It's nice and lightweight and every time I brush my teeth I feel like I've just left the dentist, especially in those hard to reach areas. There is a new pressure sensor that turns green when I'm brushing at just the right pressure, so I'll never have to guess again. I also love the colored LED display with the timer and battery indicator. I feel like I have everything I need right in the palm of my hand and the sleek design looks so beautiful on my bathroom counter!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Jun 23, 2020
Reviewer name: Mremom
5 out of 5 stars
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Was told to get me an electric toothbrush and I thought no that's the lazy way out. I then decided to give it a try and got this one and I will never go back to a regular one. My mouth feels so much cleaner.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Aug 1, 2020
Reviewer name: Buyer of overpriced toy
1 out of 5 stars
1 out of 5 stars review

Waste of money + poor customer service

Ordered from company. Need sensitive mode for gingival recession. Mode switch quite working on 2nd day. Can’t operate modes from the brush or the nonfunctioning App. so, brush not working and app not working (both are supposedly options for mode changing). Before returning decided to call company. They could not help but said someone else would call me back. They never did. Pathetic all the way around.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
reply from The Oral-B Team

That's absolutely never the experience we'd expect you to have with your Oral-B, so we're extremely sorry to hear this. Please upgrade the app to the newest version as we're sure this will help. Since we always want you to get the best brushing experience, we also hope that you'll give us a call back at (800) 566-7252.

Apr 20, 2022
Reviewer name: Faithy
4 out of 5 stars
4 out of 5 stars review

Good

[This review was collected as part of a promotion.] I was excited to receive this product because I am always looking for a good electric toothbrush. I was really impressed by this product because it cleans your teeth very well. Feels like you just came back from the dentist.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Jul 8, 2020
Reviewer name: stacybrwneyes
5 out of 5 stars
5 out of 5 stars review

Loooooove it!

[This review was collected as part of a promotion.] Best clean feeling my teeth have had in a long time! Love it! I'm not sure on how to use all the techie parts, it may be too techie for me, but I can brush my teeth and that's good enough for me! And the magnetic charging base? GENIUS!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Jul 27, 2020
Reviewer name: Vmcgill71
5 out of 5 stars
5 out of 5 stars review

Incredibly amazing

[This review was collected as part of a promotion.] I have used this brush for a couple of weeks now and can't say enough how great it is. My teeth and gums feel amazing. They look better than they have in a very long time. It has a pulsation built in. It comes with a magnetic charging stand. It gas several cleaning modes. I am thoroughly impressed with this tooth brush.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
reply from The Oral-B Team

This is so great to hear! We're so glad that you're happy with the brush and can't wait to pass this feedback along to our team. If you ever have any questions, please don't hesitate to give us a call at (800) 566-7252.

Jul 7, 2020
Reviewer name: Dowa
5 out of 5 stars
5 out of 5 stars review

Awesome toothbrush

[This review was collected as part of a promotion.] This item came to me about two weeks ago and it has changed my life. There are three different settings and its almost like having a spa in your mouth, the toothbrush changes colors as well. Also it has blue tooth to it which I admit I didn't expect but its pretty awesome .

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Jun 25, 2020
Reviewer name: Harris0608
5 out of 5 stars
5 out of 5 stars review

Fresh & Clean

[This review was collected as part of a promotion.] This toothbrush is so amazing. It leaves my teeth feeling so clean. I'm really fascinated by all the different settings it has for teeth care. Not to mention its also blue tooth compatible and has its own app. This tooth brush is definitely a i keeper. I think I'm in love

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Jun 29, 2020
Reviewer name: Aheath0807
5 out of 5 stars
5 out of 5 stars review

Awesome Toothbrush!

[This review was collected as part of a promotion.] Wow! I've never really had a high tech toothbrush before. My teeth are very sensitive and bleed easily normally. This toothbrush changed that with the sensitivity settings! It times you while brushing so you brush for the appropriate time,and if you stop brushing before the timer the screen displays a frownie face. The app you can download to your phone is easy to use which is great for people who aren't tech savvy. Another favorite feature of mine is the charger. You can charge it in the provided case or you can charge it standing up on the provided stand. Overall it is a very cool toothbrush!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481