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Customer ratings & reviews for
Herbal Essences Rose Hips Smooth Shampoo, 29.2 oz.
4.7 out of 5 stars
stars3,025 ratings2,933 reviews
  1. 5 stars82% (2,467)
  2. 4 stars12% (363)
  3. 3 stars4% (117)
  4. 2 stars1% (33)
  5. 1 star1% (45)
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Showing 61-70 of 2,933 reviews
Sep 28, 2023
Helen
5 out of 5 stars review

Verified Purchase

Lovely

Love the smell of this shampoo, glad to say it hasn't changed in over 20 years just lovely. Very foamy which is what I like, a really great shampoo for long hair.

Review from walmart.com
Helpful?3DB1YH7YTOGM13969910931
May 27, 2024
shannon
5 out of 5 stars review

Verified Purchase

Best shampoo and conditioner

This shampoo %26 conditioner is so fantastic! It makes my curly hair smooth and fragrant like roses ! Thank you Walmart for carrying amazing products !

Review from walmart.com
Helpful?3DB1YH7YTOGM13969910931
May 31, 2021
Juhi
5 out of 5 stars review

Verified Purchase

Great shampoo

The shampoo is my go to, it doesn't make my hair fall out and dandruff is controlled pretty well. That being said I only shampoo my hair every four days. Sometimes I like to go as long as I possibly can until I do. This helps my head grow back all the natural oils it has. But this shampoo definitely leaves a nice smell throughout the week. I definitely recommend

Review from walmart.com
Helpful?3DB1YH7YTOGM13969910931
reply from Herbal Essences

Thank you for taking the time to reach out we are so glad to hear this product works so well for you on your wash days.

Sep 20, 2020
Paula
5 out of 5 stars review

Verified Purchase

I was happy to find the bottle of shampoo surrounded by bubble wrap and tape over the pump that ensured it got to me in one piece. I've had bad luck with containers that were not packed right in the past, so this is important to me. The product is one I've used for a long time and I keep getting it because I like the smell of it and I know it does a good job.

Review from walmart.com
Helpful?3DB1YH7YTOGM13969910931
reply from Herbal Essences

Thanks for telling us how happy you are with Herbal Essence! We know how busy life can get, so it means a lot that you took time to let us know how you feel. Your reaction is just what we hoped for, and I can’t wait to share your response with the rest of the team! -Chelsey S.

Nov 16, 2020
Lawrence
1 out of 5 stars review

Verified Purchase

Too liquid.

I have been using this brand for years, but I feel disappointed for my order recently . They are became liquidly, it was pump once is enough, but now I need twice, even my hair is shorter. Then my hand almost can't hold it because it's too liquid like water. The bottle also reduced size from 33.3 fl oz. Now is 29.2 fl oz.

Review from walmart.com
Helpful?3DB1YH7YTOGM13969910931
reply from Herbal Essences

Thank you for reaching out I am sorry to hear your product was thin . I have made a case for you about this issue 14485403 please contact us at 1-855-236-3327 so that we can reimburse you for that product.

Oct 6, 2023
Heather
5 out of 5 stars review

Verified Purchase

Love this product

I love the herbal essence shampoos/conditioners. Particularly this one (rose hips), the lavendar and the chamomile ones. They do wonders for my hair and smell amazing!! My hair gets oily quick, but this one makes it less so than any other product ive tried and its amazing.

Review from walmart.com
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Dec 26, 2023
MelAnn
5 out of 5 stars review

Verified Purchase

This is the OG of all shampoos, the best

Ive been using this for like 25 years and its still the best formulation of shampoo that herbal essences has. Love that they came out with the matching detangler spray cuz I'm not a conditioner girl. It leaves my hair so soft feeling. Please never ever discontinue this shampoo or change it!! Its the only one im not allergic to!

Review from walmart.com
Helpful?3DB1YH7YTOGM13969910931
Jul 4, 2024
Wiscomama
5 out of 5 stars review

Verified Purchase

Just like I remember

I used to use this shampoo like 20 years ago. I thought I'd give it a try. Made my hair soft and shiny. Smells pleasant but not over powering. I have long wavy hair and it's prone to frizzing this shampoo along with the conditioner does a good job controlling that. I also like that it doesn't weigh my hair down. I was having issues with hair loss from Covid. My hair was always thick. It's getting thicker now but still not quite back to normal so I really appreciate that it doesn't weigh my hair down. Not sure why I ever stopped using it.

Review from walmart.com
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Apr 22, 2025
Linda
5 out of 5 stars review

Verified Purchase

makes my hair really solf smells so nice

Herbal Essences shampoo smells really nice

Review from walmart.com
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Apr 18, 2025
brennan
3 out of 5 stars review

Verified Purchase

ill use it all to not be wasteful but i feel like it leaves my hair greasy feeling

Review from walmart.com
Helpful?3DB1YH7YTOGM13969910931
reply from Herbal Essences

Thank you for getting in touch about our Herbal Essences Smooth Rose Hips Shampoo. We're sorry to hear that your hair was left feeling greasy. This isn't the result we wanted you to have and we understand that this may have been frustrating. Please know that we will be addressing this with our team. In the meantime, we'd be happy to help. There's a chance that the product wasn't thoroughly rinsed. If a shampoo, conditioner, or styling product isn't completely rinsed out, it can leave the hair greasy. The product also may be too hydrating for your hair type. Consider using a less hydrating shampoo and see if it makes a difference for you. When you have the time, we ask that you please give us a call at 1-855-236-3327 or email us through our Contact Us Page so we can better assist you.