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Customer ratings & reviews for
Herbal Essences Rose Hips Smooth Shampoo, 29.2 oz.
4.7 out of 5 stars
stars3,025 ratings2,933 reviews
  1. 5 stars82% (2,467)
  2. 4 stars12% (363)
  3. 3 stars4% (117)
  4. 2 stars1% (33)
  5. 1 star1% (45)
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Showing 121-130 of 2,933 reviews
Dec 1, 2024
Laura
5 out of 5 stars review

Verified Purchase

Clean and full

As always I appreciate the herbal essence products. Overall this shampoo makes my hair feel clean and full. No sticky residue.

Review from walmart.com
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Dec 23, 2024
anonymous
5 out of 5 stars review

Verified Purchase

Fragrance is very nice, smells like sweet roses. Leaves my hair feeling clean, soft %26 fragrant. A little goes a long way.

Review from walmart.com
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Nov 30, 2024
Jessica
5 out of 5 stars review

Verified Purchase

This is the only type of shampoo I like to use it smells wonderful and leaves my hair feeling so soft

Review from walmart.com
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Sep 9, 2025
WalmartCustomer
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I am older and need shampoo that does not make hair oily

Review from walmart.com
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May 23, 2024
Wendy
1 out of 5 stars review

Verified Purchase

Horrible!!!

If I could give a zero I would. This dried my hair so badly, I still have flakes all over my head. Currently treating my dried scalp.

Review from walmart.com
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reply from Herbal Essences

Thank you for reaching out about our Herbal Essences Smooth Rose Hips Shampoo. We're truly sorry to hear about your hair and scalp drying out. This definitely isn't the kind of results we want our consumers to have and we understand how this can be frustrating. Please be assured that we are reporting this to the rest of our team. In the meantime, it may be helpful to know that hair can be dry if not conditioned well enough. There is a chance that you aren't using the correct product for your hair type. For a better experience, we recommend using a rich conditioner. You can also try using a conditioning treatment, 2 or 3 times out of the week. We'd like to collect more information about your experience. When you find the time, please give us a call at 1-855-236-3327 or email us through our Contact Us Page so we can assist you further.

Oct 27, 2023
Samantha
1 out of 5 stars review

Verified Purchase

I had this for about a month and it COMPLETELY DRIED OUT MY HAIR!!! it smells good but that's it. DO NOT BUY.

Review from walmart.com
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reply from Herbal Essences

Thank you for sharing your experience with our Herbal Essences Smooth Rose Hips Shampoo. While we're happy that you love the scent, we are very sorry to hear that your hair dried out. That's definitely not the kind of results we want you to have and we will be sharing your results with the rest of our team. In the meantime, we found that hair can be dry if it's not conditioned enough. For the best results, we recommend trying a leave-in conditioner instead of one that you rinse out. You could also try using a conditioning treatment 2 or 3 times a week. We'd like to gather some more information so please give us a call at 1-855-236-3327 or email us through our Contact Us Page.

Apr 29, 2025
Penny
5 out of 5 stars review

Verified Purchase

Everything was great

Review from walmart.com
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Apr 24, 2025
anonymous
5 out of 5 stars review

Verified Purchase

Your Hair Smells So Good

Smells so good!

Review from walmart.com
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May 18, 2023
Whoknows
3 out of 5 stars review

Verified Purchase

This smells so nice, but it's not very moisturizing at all. Yes, this company makes a couple moisturizing products, but they don't smell herbal, more like imitation coconut candy.

Review from walmart.com
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reply from Herbal Essences

We appreciate you for taking the time to let us know about your purchase of our Herbal Essences Smooth Rose Hips Shampoo. We are thrilled that you enjoyed the scent. Our apologies that you did not get the moisturizing results you expected. Be assured we are sharing your comments with the rest of our Herbal Essences Team. If you have not already, we recommend you try pairing this shampoo with our Herbal Essences Smooth Rose Hips Conditioner. Please contact us at 1-855-236-3327 or send an email through our Contact Us page, so we can correct things.

Apr 20, 2024
Taylor
5 out of 5 stars review

Verified Purchase

Ahhh!!!! Once again the smell.

The smell that this shampoo and conditioner leave in your hair for days smells so good. It leaves your hair feeling clean and awesome. I will definitely take extra snuggles from my kids when they smell so good lol

Review from walmart.com
Helpful?3DB1YH7YTOGM13969910931