We apologize for the lack of results from using our product. Going through the effort of preparing and reseeding an area only to have disappointing results is certainly frustrating. We have sent your comments as well as comments from other reviewers to our Quality Assurance Department to investigate any issues. We also have some seeding tips to offer that have been helpful to some of our consumers.  Watering is critical and keeping the soil moist for the germination phase is required. It's also important for the seeds to be in direct contact with the soil. When overseeding, this may mean having to rake over the seeded area. Soil temperatures should be at least 55 degrees for proper germination and using most herbicides or weed controls can interfere with the new growth. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please contact us to see what can be done. You may visit our contact page by clicking on the following link: http://tinyurl.com/7ag7a3n

We would like to apologize that our Turf Builder Sun and Shade Grass Seed did not live up to your expectations. This is certainly not what we want you to expect from our seeds, and hope that this has not discouraged you from using our seeds for your future seeding endeavors. We would like to discuss the seed application with you, as well as our product guarantee. At your earliest convenience, please reach out to us by using the contact information at the following link http://tinyurl.com/7ag7a3n

We are sorry that you have experienced problems while using this seed It is certainly frustrating to go through all the work of reseeding an area, only to have the results less than satisfactory. Water is an important factor in successful seeding. The newly seeded areas must be kept constantly moist for weeks on end. Allowing the soil to dry out even for an hour during the critical germination phase can result in seedling death. This may require that you give the seeded areas a light watering two to three times a day for the first few weeks. After that, you will still need to keep the seedlings watered on a regular basis. The soil should feel moist like a wrung out sponge. Seeds must come into direct contact with the soil in order to germinate. Our Research Department has told us that if seed is laid on top of old grass, you will have about a 2% germination rate. If you are seeding over an old lawn, we recommend that you rent a slit seeder. If this is not possible, vigorously rake the existing turf, or add a shallow layer of topsoil to the yard prior to seeding. Seed also needs exposure to sunlight. A heavy cover of straw, soil, or other material will cause the seeds to rot, or severely limit germination. Cover seeds with no more than 1/4 of an inch (.63 centimeter) of topsoil or lawn soil. We want you to be confident in our products, this is why we offer a product guarantee. If you would like to further discuss this, please contact us here: http://tinyurl.com/mds8zo5