We apologize for the inconvenience you’ve experienced when using the product. This particular product usually has a lot of success stories from users, but it is helpful when we get reviews like yours to help us produce quality product. Here are a few tips to consider when growing in the future. For Cool Season grasses like Bluegrass, Ryegrass, and different types of Fescues soil temperatures must be at least 55 degrees (+12.7 Celsius) for grass seed to germinate and can take between 4 -21 days to see germination. Warm season grasses like Bermudagrass, Centipede and Zoysia, which germinates in early summer, requires soil temperatures between 75 - 90 degrees (24 - 32 Celsius) and can take between 5-28 days to see visible germination. Watering also plays a defining factor in germination. We recommend watering 1-2 times a day until germination is visible and then watering 1- 1 ½” per week as needed. Both excessive watering and not enough watering can slow down or even stop germination of the product. If you have any other questions or concerns please feel free to contact us at http://tinyurl.com/mds8zo5 and one of our representatives would be glad to assist you. We hope this issue has not caused you to lose faith in our product, as we use reviews like yours to maintain and improve the quality product that you and other consumers have come to know and love.

We apologize for the lack of results from using our product. Going through the effort of preparing and reseeding an area only to have disappointing results is certainly frustrating. We have sent your comments as well as comments from other reviewers to our Quality Assurance Department to investigate any issues. We also have some seeding tips to offer that have been helpful to some of our consumers. Watering is critical and keeping the soil moist for the germination phase is required. It's also important for the seeds to be in direct contact with the soil. When overseeding, this may mean having to rake over the seeded area. Soil temperatures should be at least 55 degrees for proper germination and using most herbicides or weed controls can interfere with the new growth. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please contact us to see what can be done. You may visit our contact page by clicking on the following link: http://tinyurl.com/7ag7a3n

We are sorry to hear of your experience with Scotts Turf Builder Grass Seed Sun & Shade Mix. Depending on the grass type, it could take up to 21 days to germinate and have visible growth. Fluctuating temperatures will slow germination. Cold weather delays germination but will not hurt the seed. We want you to be confident in our products; therefore, we offer a product guarantee. To receive more details about this, please contact us at https://tinyurl.com/y78299bh.

We are sorry that you have experienced problems while using Scotts Turf Builder Grass Seed Sun & Shade Mix. Water is an important factor in successful seeding. The newly seeded areas must be kept constantly moist for weeks on end. Allowing the soil to dry out even for an hour during the critical germination phase can result in seedling death. This may require that you give the seeded areas a light watering two to three times a day for the first few weeks. After that, you will still need to keep the seedlings watered on a regular basis. The soil should feel moist like a wrung out sponge. Two "enemies" of newly seeded lawns are herbicides and lawn diseases. While you have very little control over the outbreak of a lawn disease, do make sure that no weed control or weed prevention chemical has been used in the area, as those products will also prevent or inhibit germination. When used on newly germinated lawns, herbicides will kill off the new grass. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience please contact us to see what can be done. You may visit our contact page by clicking on the following link http://tinyurl.com/7ag7a3n