We are sorry to hear that your Scotts Turf Builder Sun and Shade Grass Mix did not germinate as expected. This seed mix is a combination of bluegrass, ryegrass, and fescue. While the ryegrass and fescue should germinate in 2 weeks, it could take 28 days for the bluegrass to come up. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please contact us to see what can be done. You may visit our contact page by clicking on the following link: http://tinyurl.com/mds8zo5

We are sorry that you are unhappy with your purchase of Scotts Turf Builder Grass Seed Sun & Shade Mix. Be sure that no weed control or weed prevention products were used in your seedbed as those products will also prevent or inhibit germination of the seed. We want you to know that we back our product with our satisfaction guarantee. Please do not hesitate to contact us if you would like to speak further about this. You can reach us at http://tinyurl.com/mds8zo5.

We apologize that you have experienced problems while using Scotts Turf Builder Grass Seed Sun & Shade Mix. It is certainly frustrating to go through all the work of reseeding an area, only to have the results less than satisfactory. Undoubtedly you will be doing reseeding projects in the future, and I just want to give you a few tips that have been helpful to some of our consumers. Water is a critical factor while seeding, however it is also possible to water the area too much. As a rule, it's best to keep the area moist. Seeds also must come into direct contact with the soil to germinate properly. If you are seeding over an existing lawn, it may be necessary to either vigorously rake in the seed or to apply a thin layer of topsoil. Temperature is important as well, as this particular bag of seed requires soil temperatures to be at least 55 degrees to germinate properly. Also, most pesticides and weed controls can interfere with seeding. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please contact us to see what can be done. You may visit our contact page by clicking on the following link: http://tinyurl.com/7ag7a3n

disappointed4sure, we're sorry Scotts Turf Builder Grass seed Sun & Shade Mix didn't germinate for you. We'd like to gather some additional information and assist you with our product guarantee. Please reach out to us here: https://tinyurl.com/y8nvfsca

We apologize for the lack of results from using our product. Going through the effort of preparing and reseeding an area only to have disappointing results is certainly frustrating. We have sent your comments as well as comments from other reviewers to our Quality Assurance Department to investigate any issues. We also have some seeding tips to offer that have been helpful to some of our consumers. It's important for the seeds to be in direct contact with the soil. When overseeding, this may mean having to rake over the seeded area or lay down a thin layer of top soil. Soil temperatures should be at least 55 degrees for proper germination and using most herbicides or weed controls can interfere with the new growth. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please contact us to see what can be done. You may visit our contact page by clicking on the following link: http://tinyurl.com/7ag7a3n