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Customer reviews for SAMSUNG 58" Class TU690T-Series Crystal Ultra HD 4K Smart TV UN58TU690TFXZA for
SAMSUNG 58" Class TU690T-Series Crystal Ultra HD 4K Smart TV UN58TU690TFXZA
4.4 out of 5 stars
stars1,039 ratings1,027 reviews
  1. 5 stars69% (713)
  2. 4 stars18% (189)
  3. 3 stars6% (62)
  4. 2 stars3% (27)
  5. 1 star5% (48)

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Showing 931-940 of 1,027 reviews
Jan 10, 2023
Dave
5 out of 5 stars review

Happy

Great picture for a reasonable price… Love the easy setup and the universal remote.

Review from Samsung US
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Sep 28, 2023
Jbs6053
5 out of 5 stars review

Great product

Best picture quality and performance ,have tried many but the 4K is amazing

Review from Samsung Canada
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Jan 8, 2023
Bacon
5 out of 5 stars review

Very clear screen

Got tv for Christmas and I love it. I have to put 50 characters so I typed this

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Apr 25, 2023
Josh
1 out of 5 stars review

Tv is out

I’m not happy about my purchase and the tv is out I’m not happy

Review from Samsung US
Helpful?159EEZ107GUG13967605930
reply from Samsung Brand Ambassador

Hi Josh, I'm very sorry to hear that your TU690T TV is no longer working. Please know we back this TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. So we can better assist you, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ā€˜Support’ link on our website. ~ Samsung Advisor

Dec 12, 2022
Drew
5 out of 5 stars review

Great on screen features

I love this TV. It was so easy to to set up and hook up to my sound bar.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Jan 8, 2023
Non non
2 out of 5 stars review

Low sound

My husband bought it as a gift to replace our RCA in bedroom, nice picture but I can’t hear it

Review from Samsung US
Helpful?159EEZ107GUG13967605930
reply from Samsung Brand Ambassador

Hi Non non, Thank you for your purchase and letting us know about the issues you are having with low volume on your TU690T. Please know there are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ā€˜Support’ link on our Samsung website.

Sep 28, 2023
Great deals
5 out of 5 stars review

Great Tv

Great picture, very pleased!!!!! Sound is better than I thought!!!

Review from Samsung Canada
Helpful?159EEZ107GUG13967605930
reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Jan 4, 2023
Kitty
5 out of 5 stars review

not much to say other than I love the TV, has bright crystal clear color and perfect sound,.

Review from Samsung US
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Apr 8, 2024
Steven Wagman
5 out of 5 stars review

Great picture

Has worked amazing since we got it and still works like new.

Review from Samsung Canada
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Dec 2, 2023
Kkales
1 out of 5 stars review

Smarthings a joke

Why have a smarthings app that only works with 2 phones i hate features touted that i cannot use

Review from Samsung US
Helpful?159EEZ107GUG13967605930
reply from Samsung Brand Ambassador

Kkales, Thank you for taking a moment to review the TU690T TV. I’m sorry to hear about the issues you’re experiencing with the SmartThings app. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary. Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ā€˜Support’ link on our Samsung website. ~ Samsung Pro