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Customer reviews for SAMSUNG 58" Class TU690T-Series Crystal Ultra HD 4K Smart TV UN58TU690TFXZA for
SAMSUNG 58" Class TU690T-Series Crystal Ultra HD 4K Smart TV UN58TU690TFXZA
4.4 out of 5 stars
stars1,039 ratings1,027 reviews
  1. 5 stars69% (713)
  2. 4 stars18% (189)
  3. 3 stars6% (62)
  4. 2 stars3% (27)
  5. 1 star5% (48)

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Showing 601-610 of 1,027 reviews
Jul 18, 2022
MissSweet
5 out of 5 stars review

Great amazing TV

[This review was collected as part of a promotion.] I've always love Samsung TVs. It's a great tv clear and the sound is amazing. I'm thinking about upgrading to a 65 soon.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Nov 14, 2022
Samsung lover
3 out of 5 stars review

Not the best

I bought this smart TV a few weeks ago and while the picture is terrific the sound is not.is also difficult to maneuver through and cannot find all the stations I have on my nonsmart Samsung tv

Review from Samsung US
Helpful?159EEZ107GUG13967605930
reply from Samsung Brand Ambassador

Hi Samsung lover, We appreciate your feedback on the TU690T TV's user interface. Please know we are here to help you. To tune the sound, you may want to try adjusting the sound settings to suit your personal sound preferences. You can change the Sound Mode by going to Settings > Sound > Sound Mode. You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings. Regarding the interface, to assist you in learning the various features, functions, and settings of the TV and Remote, you can download the User Manual and Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for the TU7000 under Crystal UHD TVs > T Model Lineup. If you need more help or have questions, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 25, 2022
Lovesports11
5 out of 5 stars review

Great TV!

[This review was collected as part of a promotion.] Great TV for my basement! Enjoy watching everything from movies to sprouts! Kids enjoy the TV as well!

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Jul 4, 2024
Karena417
5 out of 5 stars review

Excellent

[This review was collected as part of a promotion.] The view on my device is amazing. I’ve always use this brand for home appliances. And not only have the television. I have the Bluetooth speaker as well as refrigerator. And I love them both.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Oct 5, 2022
Kmorhaim
5 out of 5 stars review

Amazing TV no regrets

[This review was collected as part of a promotion.] Great TV great color The best quality in all my shows that I watch great sound I'm so happy with this product and I will definitely be buying more Samsung TVs in the future

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Dec 14, 2023
MommaT
4 out of 5 stars review

Turns itself on

I would give a 5 star review, but this TV turns itself on and when it does it at 2AM and scares everyone awake It isn't the best experience. Otherwise, the picture is awesome and set up was easy.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Sep 27, 2022
SessaLara
5 out of 5 stars review

Love it!!

[This review was collected as part of a promotion.] The picture on this tv is clear and the size is good for our family. And with the mount it’s perfect!!

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Jan 27, 2023
Debbie
5 out of 5 stars review

43" Class TU690T

i absolutely love my new tv!!! awesome, crystal clear picture. got to love a smart tv. my family and i have bought samsung products for many years. always good service!!

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Oct 24, 2022
samsungkidgamer
5 out of 5 stars review

this tv is the best ever

[This review was collected as part of a promotion.] Its the best tv for video gaming!! its perfect for all my school needs together with my samsung fold4 theres nothing that isint im possible.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Dec 1, 2022
Megan
4 out of 5 stars review

The picture is so clear it looks 3-D

the picture is excellent. the price was really good. the sound is good as long as it works. we’ve had the tv for about 3 weeks and the sound has went out a few times. it comes back when we unplug and replug in the tv… so far

Review from Samsung US
Helpful?159EEZ107GUG13967605930
reply from Samsung Brand Ambassador

Hi Megan, We appreciate you sharing details of the sound issue you’re experiencing on your TU690T TV. There are a few troubleshooting steps you can try if the sound goes out again: 1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external device and the TV and then try the cable connection again. 2) Set Sound Output to the TV Speaker by going to Settings > Sound > Sound Output. 3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > Sound > Expert Settings > Digital Output Audio Format > Auto. I hope this helps. Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor