[This review was collected as part of a promotion.] This mattress has negatively impacted my quality of life by giving me ongoing back pain, interrupted sleep and exhausted days. This mattress was not even 6 months old when it began to sag in the sections where we sleep, especially where my husband sleeps. When my husband would get into bed, I would roll downhill towards him. I never have back pain or back issues, but this mattress has consistently given me a sore back from sleeping on it. I'm very disappointed with the quality of this product. When I called customer service, they said I had to file a warranty online and the service representative sounded frustrated that she even had to tell me this. Overall, such a disappointing and frustrating experience. We purchased this mattress after previously owning a Stearns and Foster mattress for over 10 years, which had held up wonderfully. My husband bought this current one for me as a birthday present after having my third baby, and I hate that it caused me more pain postpartum than anything else. The pain and discomfort now wake me up multiple times a night, so much so that I end up in my kids' bed. I would not recommend this company based on their rude customer service and process or this product; shop elsewhere.

[This review was collected as part of a promotion.] Not happy. The mattress is way to firm for a medium mattress. I now have to buy a soft topper mattress pad because it is too firm. Never buy without first trying it. Since i had previously bought two it didn't seem necessary. Not bery good help online. The only thing i love is the appearance.

[This review was collected as part of a promotion.] After 15 years we had had enough of our sleep number bed and wanted an upgrade. We visited many furniture showrooms and laid on many beds but kept coming back to Stearns and Foster. For various reasons we bought our bed directly from Stearns and Foster and found their customer service to be top rate. We are primarily side sleepers and found this medium firmness bed gave us the proper support. It's been two weeks now and so far are very happy with our decision. We are not only sleeping better and longer but wake up more rested and with less aches.

This is my 3rd Sterns and Foster purchase! After major back surgery my husband bought a new mattress so I would be more comfortable in my recovery! Since then we bought a queen size for our guest room and now replaced our old King with this one !! I wouldn’t buy any other brand♥️♥️♥️

[This review was collected as part of a promotion.] So far we have had our bed a few weeks. We love it. Its comfortable, not hot, and looks great. Our previous bed was a Sterns & Foster; I wanted a high end bed with amazing comfort and it was and lasted a very, very long time. When I got the previous mattress the warranty was 20 years I think, and when they took it away it was like new. There was no sagging, no marks (due to the mattress pads), nothing wrong - just time. We decided to give it a go again. We are very pleased with everything. Delivery was great and the delivery communication.

[This review was collected as part of a promotion.] My fiance and I had high expectations and this mattress did not disappoint. Prior to purchasing this lovely mattress we awoke with aches and pains. After having slept on this cloud we've been quite happy. I just wished we had bought this mattress much sooner. We love it and so will you.

[This review was collected as part of a promotion.] Ordered this product and the adjustable base on May 29, 2023. It was to be delivered on June 20, 2023. HOWEVER, only the base was delivered. Somehow, somewhere the mattress went missing. It took one week to "track" the mattress before an order for another mattress was placed. FINALLY, the mattress was delivered on July 27, 2023. I had a S&F mattress before and loved it. Which is why I ordered another one. I would NOT recommend ordering any product from the S&F website. Customer service was non-existent.

[This review was collected as part of a promotion.] Its definitely a different experience. Growing up, I did not have my own room and we all sleep together in one bed and mattress. Its a typical foam and not even a mattress to begin with. Given the opportunity to experience the product is an achievement unlocked. The quality and satisfaction it gives me when I wake up in the morning equates the value of it. It is an investment and worth the price I paid for. I do not usually buy expensive mattress but this one is worth it.

[This review was collected as part of a promotion.] Right from the start you notice that this is a well-built mattress, the covering has a luxurious feel that keeps you cool throughout the night. The edge support is great and doesn't sink keeping you stable as you rise to a standing position. I now wake up with no back pain, well worth the money ,Stearns and Foster sells an elite product. I will be a repeat buyer.

[This review was collected as part of a promotion.] Very Soft and very comfortable. I have evolved with mattresses. My younger years it was firm then medium. Now at my age, its plush or soft. Everytime I lay down on my soft Pillowtop, I think Heaven.