Thank you for reaching out and sharing your experience with our Olay Ultimate Niacinamide + Vitamin E + Peptide 24 Serum. We're sorry to hear that you haven't gotten any results just yet. We appreciate you for letting us know though so that we can share your comments with the rest of our Olay Team. In general, we recommend cleansing and moisturizing morning and night for best results. Our research shows that your skin should feel noticeably different within the first week of using our product, and you should begin to see an improvement in your skin after about 2 weeks of use. As with many other skin care products, if you stop using a product, your skin will likely return to its previous condition. We'd like to assist you further so please give us a call at (800) 285-5170 or email us through our Contact Us Page.