Thank you for getting in touch about our Olay Ultimate Niacinamide + Vitamin E + Peptide Hydrating Serum. We're sorry to hear that the product's you received didn't seem to be full. We package our products using precise filling equipment to ensure the right amount of product is in each container. They're filled by weight and are checked several times along the production line. In fact, they're slightly overfilled to make sure the correct amount of product is inside the bottle and the amount of product printed on the package is the actual amount available for you to use. Because of this we're confident the bottle is full, but it's possible the dropper isn't pulling up enough liquid. Here are some tips for using the dropper that I hope will help. First, unscrew and remove the dropper from the bottle. Squeeze the bulb to dispense any remaining serum. While still squeezing the bulb, reinsert the dropper into the bottle. Release the bulb. This will pull the serum into the dropper tube. Remove the dropper and squeeze to dispense onto skin. We'd like to assist you further so please give us a call at (800) 285-5170 or email us through our Contact Us Page.

Thank you for sharing feedback on our Olay Ultimate Niacinamide + Vitamin E + Peptide Hydrating Serum. It disappoints us to hear that the product didn't meet all of your expectations. We've thoroughly tested our products to ensure they deliver the benefits we advertise, so your report is unexpected. Please be assured that we are sharing it with the rest of our team. We'd like to learn more so we can better assist you. Please give us a call at (800) 285-5170 or email us through our Contact Us Page so we may do so.

Thank you for getting in touch about our Olay Ultimate Niacinamide + Vitamin E + Peptide Hydrating Serum. We're deeply sorry to hear that the product didn't seem to hydrate your skin and that you also developed a rash. That is not the kind of experience we want you to have and we understand how upsetting that can be. To make sure your comments get the attention they deserve, we'd like to gather some more information from you. You can be assured that the details you provide will be shared with our Safety Team and the rest of our Olay Team. Safety is our top priority and all of our products have been thoroughly tested to be safe when used as directed. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend discontinuing the use of the product. Any product left we ask that you keep it on hand in the event we may need to retrieve it. When you have the time, we'd like to hear more from you so please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can assist you further.

Thank you for reaching out about our Olay Ultimate Niacinamide + Vitamin E + Peptide Hydrating Serum. We're sorry if you've had trouble with dispensing the product. To get the product out, unscrew and remove the dropper from the bottle. Squeeze he bulb to dispense any remaining serum. While still squeezing the bulb, reinsert the dropper into the bottle. Release the bulb and this will pull the serum into the dropper tube. Remove the dropper and squeeze to dispense the product onto skin. We'd love to assist you further so please give us a call at 800) 285-5170 or email us through our Contact Us Page.

Thank you for taking the time to get in touch with us about the Olay Ultimate Niacinamide + Vitamin E + Peptide 24 Hydrating Serum. This serum is that of a translucent color. We do apologize that the product was not to your expectations and appreciate you giving your honest opinion. So that we can share your concerns with the rest of the Olay Team. Please contact us at 1-800-285-5170, so we can speak with you more about this.

Thank you for providing feedback on our Olay Ultimate Niacinamide + Vitamin E + Peptide Hydrating Serum. While we are that you like the way the product feels, we are sorry to hear that there seemed to be barely any product inside its packaging. Our products go through many quality checks to ensure they reach you in perfect condition. What you've described is not something we would expect and we are sharing your experience with our Quality Assurance Team. We'd like to assist you further so please give us a call at (800) 285-5170 or email us through our Contact Us Page.