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Customer reviews for Nexxus Humectress Ultimate Moisture Conditioner, 42 fl. oz. for
Nexxus Humectress Ultimate Moisture Conditioner, 42 fl. oz.
4.8 out of 5 stars
stars
985 ratings176 reviews
  1. 5 stars88% (869)
  2. 4 stars6% (62)
  3. 3 stars3% (29)
  4. 2 stars0% (4)
  5. 1 star2% (21)

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Showing 31-40 of 176 reviews
Mar 15, 2025
Reviewer name: Erin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Hair so soft!

I switched from another unnamed big box store’s brand and this is FAR superior. Took a couple washes for my hair to adjust but now it is SO soft. And it stays clean way longer between washes!

Helpful?4LOKKOQFIVPC13957906513
May 20, 2025
Reviewer name: Deborah
1 out of 5 stars
1 out of 5 stars review

Smells bad

This is my first time buying Nexxus conditioner. It makes my hair smell bad. It has a strange chemical smell. My daughter also complained about the scent comparing it to the same smell as Amoxicillin. It seems to condition my hair just fine but I can’t get past the awful smell.

Helpful?4LOKKOQFIVPC13957906513
reply from NexxusExpert

Thanks for reaching out. While we're happy to hear you like the performance of our Humectress Ultimate Moisture Conditioner, we're sorry to hear about your experience with its scent, and we'd like to help! Please reach out to our team at consumer.services@unilever.com, and share ref ID: 51155277 - our team will take it from there. Have a great day!

Jul 19, 2024
Reviewer name: Monica
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Curls

I have curly hair and my hair loves this conditioner

Helpful?4LOKKOQFIVPC13957906513
Feb 8, 2024
Reviewer name: CaliGirl
1 out of 5 stars
1 out of 5 stars review

Warning! Can Cause Hair Loss!

Used it twice and clumps of my hair came off in the shower and after. So disappointed.

Helpful?4LOKKOQFIVPC13957906513
May 22, 2024
Reviewer name: Angie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value for a quality product

Love this brand, leaves curly hair soft, shiny and smells amazing.

Helpful?4LOKKOQFIVPC13957906513
Jul 20, 2025
Reviewer name: Chachi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love Nexxus

Love Nexxus, repeat buyer Apply in shower and comb through hair with large tooth comb. Rinse

Helpful?4LOKKOQFIVPC13957906513
reply from NexxusExpert

Thank you for sharing your feedback with us. We're so glad you had a positive experience with our Humectress Ultimate Moisture Conditioner!

Dec 27, 2024
Reviewer name: Shannon C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great smelling conditioner.

Paired with the shampoo this conditioner works really well.

Helpful?4LOKKOQFIVPC13957906513
Jul 19, 2025
Reviewer name: SYDNEY
1 out of 5 stars
1 out of 5 stars review

Hydrating but caused severe thinning/shedding of my hair.

Helpful?4LOKKOQFIVPC13957906513
reply from NexxusExpert

Thank you for sharing your experience with us. We apologize for any inconvenience caused by our Humectress Ultimate Moisture Conditioner. Your satisfaction is our priority. Please reach out to our Consumer Services team at consumer.services@unilever.com with your contact details and the ref id: 52042640 so we can address your concerns promptly.

Nov 26, 2022
Reviewer name: beachwaves
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this! Please keep carrying it!

Very picky with shampoos and conditioners. I’ve been using this for over 10 years, I have tried other products but come back to this every time.

Helpful?4LOKKOQFIVPC13957906513
Dec 29, 2022
Reviewer name: Francesca
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good conditioner.

Conditions well. Makes my rough coarse hair softer. It did go through shrinkflation like other products though.

Helpful?4LOKKOQFIVPC13957906513