What a disappointment. Shoulder pain, upper back pain, and hot. Mattress is cool when you climb into bed, but after a few minutes the mattress is getting very warm. This causes me to toss and turn. I bought this at a retail shop and can't return it so I'm stuck with a mattress that is hot and uncomfortable. I called S&F's customer support and told me to buy a cooling mattress topper. Oh joy, more money to spend to fix their crummy mattress design. Makes you wonder if they did product testing. Overpriced. This mattress may end up on curb.

have owned a few S&F but this one hasn't lasted very long as far as sagging in the middle. I have to get a new mattress quickly as my back is hurting. If I sleep at a nice Hotel, I feel great and have no back pain. Sorry S&F, I paid allot or this mattress and expected it to last longer. the tag states Dina Pammill was the Master Craftsman made in Indiana and also has Eileen Leigh name on it along with the number 5691. Thanks

The S&F Lux Estate Medium PT didn't work for me. It had too much memory foam that I sank into causing lower back and hip pain. I am a side sleeper and occasionally sleep on my back. It also slept hot because of all the memory foam. I exchanged it for the S&F Estate Plush tight top which is perfect and costs less.

[This review was collected as part of a promotion.] I'm not going to lie, when I got the initial email asking about sleep habits and what type of mattress I sleep on, I was skeptical. When I received the confirmation that I was getting a mattress in exchange for a review, I still didn't believe it. It was delivered and set up with no issues. Lying on it initially, I thought it was too soft. But after a few days I realized it is truly amazing and I haven't slept this good in a long time!

[This review was collected as part of a promotion.] We have been using this mattress for about 3 weeks so we are still getting used to the difference from our last mattress. It has been very comfortable and my lower back thanks me! I do feel the mattress sleeps warmer that our last mattress but it's not a deal breaker. I am haven't noticed any sag yet and I'm hoping it stays that way. All in all it's a nice upgrade!

support started failing at 3 months- now little over a year and it is unusable. inspection did not show pillow top indent of 2" (support failure below pillow top!). retailer blamed it on S&F - apparently no one makes mattresses like they used to? still paying for 200 lb mattress that we cannot spend an entire night sleeping on due to pain created by lack of support. purchased foam toppers but not enough- and now getting stuck in the trough and cannot even turn over. so disappointing. S&F uses money to promote branding but no longer on quality manufacturing. now mattress shopping again while still making monthly payments on this mattress soon to be out advertising its failure in the trash. be forwarned. if you are unhappy this company has impossible criteria for return.

I purchased in August 2023 from the now bankrupt sleep galleria so maybe that has something to do with quality control. Anyhow, I'm primarily a back and side sleeper with low back problems and thought the ultra firm would help me, as mattresses tend to sag and create pressure points. Unfortunately, the mattress is a bit way too firm. This particular ultra firm model is not listed on the site or so I haven't found and perhaps its been discontinued. I waited to long for a potential return. I do like the look of the mattress and it does seem to have some quality build to it, but for the money it's not quite worth it. It was either this or a beautyrest black and i opted for a stearns and foster considering their long term reputation for quality mattresses. Oh well, I'll probably keep it for an extra room later.

This is a replacement mattress, and it has the same problem as the previous one. it sinks where we lie. I weigh 175 and my wife 142 so that should not be an issue. We have requested another replacement but the requirements from Ashley furniture exceed our physical abilities ages 84 and 80) such as photographing the label and 360-degree photos of the matress. We had a Sterns and Foster double pillow top for years with no problem This matrass is substandard and not as good as a $500 matress that it replaced. So sorry we did it, we are just stuck with it since we have no clear path to fix the problem.

I had to become a side sleeper due to my CPAP and sleep apnea and developed a sore neck and shoulder on my previous firm mattress (which was perfect for my back sleeping comfort). The Lux Estate is now my perfect mattress....so comfortable, supportive and relieves all my pressure points! Better sleep, less waking up, less apnea events. It is a wonderful mattress!

[This review was collected as part of a promotion.] We have been sleeping on this gifted mattress for about a week now and it's the best things I've ever slept on. My husband wakes up feeling refreshed and not in pain. And the pillow top has this cooling effect that keeps me cool during the night. We would definitely purchase another mattress.