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Customer reviews for Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm for
Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm
4.2 out of 5 stars
stars
244 ratings244 reviews
  1. 5 stars73% (179)
  2. 4 stars6% (14)
  3. 3 stars4% (9)
  4. 2 stars5% (11)
  5. 1 star13% (31)
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Showing 141-150 of 244 reviews
Dec 6, 2024
Disappointed buyer
1 out of 5 stars review

Disappointed buyer

We purchased the split king Reserve medium tight top after reading about it and seeing it in a mattress store. We were so excited about getting this very expensive new mattress. In less than 30 days both mattresses began to dip in the middle. My husband said he felt like he was about to roll off the bed. My back hurts so bad that I have to get up every 2-3 hours. The mattresses slides everyday and leaves a large gap in the center so we have to push it back together. The base is tied together and doesn't move. I am so disappointed. We spoke with the company where we purchased the mattress and frame and we will have to pay $250 to return the mattress. There would not be a charge if we exchanged it for another bed just like what we have but I have lost my trust in this brand. I am not sure if it would have been a better mattress if it had been a king rather than a split king. The mattress is approximately 49 days old and has been a big disappointment to us.

Review from stearnsandfoster.com
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Jun 29, 2024
Unhappy sleeper
3 out of 5 stars review

Buyer beware

My husband and I purchased the most expensive mattress of our lives because we believe that it is worth it. We had owned Stearns and Foster in the past, and have been happy with them. Let me disclose that we are both in our upper 70's. The first problem we experienced was that the mattress is super heavy. It took both of us to make the bed. Secondly, the pillow top shifted almost immediately. Within 3 months, we were both sleeping in a hole. When the bed was made up, two body holes and a mound in the middle showed through the bedspread. The company from whom we purchased mattress, sent a representative out to measure and advise us what to do. The "fix" for the shift in the pillow top, was to walk on the bed to shift the top. Keep in mind, we are in our seventies. That wasn't a great solution for us. So we continue to sleep in our holes and if we move to the middle, we are literally sleeping on an angle. We honestly believe that the foundation under the pillow top is solid and of good value. If you are young and not afraid of breaking a hip, and still have a good back to lift 200 pounds to make up the bed, go for it. If you are older, be advised, it might not be the best bed for you!

Review from stearnsandfoster.com
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Aug 8, 2023
Nikki
5 out of 5 stars review

Magical - like sleeping on a cloud!

[This review was collected as part of a promotion.] We badly needed a new mattress. I was begrudgingly looking for a new one as our previous experiences had been pretty poor. We tried so many mattresses before our last purchase, and thought we loved the one we chose. But once it was home, it felt like something completely different - in the worst ways. We tolerated it for a while because we'd paid so much for it. But it was time for a new mattress. Enter the Stearns and Foster Lux Hybrid mattress. I wasn't sure how it would feel since we didn't test it first. But it well exceeded all of my expectations. It's beautiful to look at and to sleep on. It has just the right amount of plushness and firmness. It doesn't sleep hot at all, which was a concern for us. Our regular queen sheets fit perfectly. We don't need a mattress topper! I would buy this mattress again! Highly recommend!

Review from stearnsandfoster.com
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May 6, 2024
Charles
2 out of 5 stars review

4030 Melody Pond Way

We bought a very expensive mattress to support our backs and to relieve discomfort we were having. It made some improvement but advice from a physical therapist to place a pillow between our knees did much more good. Now after a little over a year, depressions are developing where we sleep with a ridge in the middle. A service technician came out to evaluate it and made measurements along the ridge so found no problem. You can clearly see the depressions even with a comforter on top. Also, the sides are beginning to roll down. This is not the quality I would expect from a mattress in this price range.

Review from stearnsandfoster.com
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Jul 24, 2023
Alicia
5 out of 5 stars review

The Most Luxurious Mattress Ever!

[This review was collected as part of a promotion.] I was shocked when I received this Queen sized Stearns & Foster Reserve Medium Tight Top. This mattress is the thickest mattress I've ever had the pleasure of sleeping on! First of all, it's HEAVY! It took me and my husband dragging it up our house's stairs to get it into our bedroom. The sewn in handles on the sides makes it slightly easier to move, but it's still super heavy. Once we got it on the bed frame, I noticed that since the mattress is so thick, it covers up half the headboard! That's not a complaint, as the thickness is what makes this mattress so comfortable! There are sewn in grooves and waves in the top of the mattress that give it this pillow feeling when you lay down. Both me and my husband weren't disturbed when we tried moving around as the other person laid still. The mattress works well at absorbing movements. Also, not that you'll see it when you have bedding on it, but the deep blue color of the mattress is gorgeous. I do think a deep pocket sheet set would work better than a standard queen sized set. I'm excited that this is now my new bed, I feel almost spoiled! I will keep telling my friends and family that Stearns & Foster is worth the hype and the money!

Review from stearnsandfoster.com
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Feb 2, 2023
KJ
2 out of 5 stars review

I hope I change my mind but....

Ok so it just arrived but it is so hard I can't imagine sleeping on it tonight. I ordered the reserve pillow top soft and actually called S&F because I thought maybe the wrong bed was delivered. Unfortunately it is the right bed and it is hard as a rock. I don't understand at all how this could be so hard and be described as pillow top soft. Customer service told me it will soften up. I'm so sorry I ordered this and right now have no doubt I'll be returning for a refund as soon as humanly possible.

Review from stearnsandfoster.com
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Nov 28, 2023
Rested Sleeper
5 out of 5 stars review

Best S & F Product

I knew this would be the best mattress in the store, but was I willing to fork over what it cost? Took me 4 years to be completely fed up with current mattress and take the jump. I should have done it sooner- first night on the mattress was unexpected comfort. Rested in the morning, very few turn overs in the night. No back pain and no stiffness. I have the firm, but it is more like a medium and it's perfect. It does have a chemical smell that I expect to go away soon- I don't care- it's a great mattress.

Review from stearnsandfoster.com
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Jul 20, 2023
Olesik
5 out of 5 stars review

Wow !

[This review was collected as part of a promotion.] Wow what a beautiful mattress it looks luxurious BUT the most important part is that is feels luxurious too .. compared to other mattresses I've had this one makes such a difference in the quality of sleep I got .. almost no tossing and turning and woke up with no back pain ! I would purchase this mattress from now on ! I received this complimentary for my honest review

Review from stearnsandfoster.com
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Jul 23, 2023
mnkeygrl4
5 out of 5 stars review

Supportive and comfortable

[This review was collected as part of a promotion.] This is a great mattress. It's supportive and still conforms to your body. I've slept much better on this mattress since night 1. It's thick, but not so thick that sheets are a problem to keep on. Doesn't get overly hot and has made me feel so much better in the morning.

Review from stearnsandfoster.com
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Apr 24, 2024
Disappointed
1 out of 5 stars review

Did not last one year

The structure of the mattress deteriorated in less than one year. When I sat on the edge, the edge sank about half way down. The area where I normally slept developed a valley such that my girlfriend said she felt like she was entering a valley. Unfortunately since the mattress sprang back to its original level when no one was on it, the warranty dept refused to provide any help. So I discarded it. Poor quality and disappointing level of customer support.

Review from stearnsandfoster.com
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