We're sorry if you didn't get the brush heads you wanted, Sharon. Please contact Sam's Club directly at 1-888-746-7726 to let them know and see if they can help further.

Staci, we're sorry to hear your brush heads only lasted a week, and would like to help. Please know, there are many quality checks in place to ensure only the best products reach you, and no matter where you purchase your replacement heads from, we'd expect them to last around three months. Sometimes if too much pressure is applied, or you're rinsing in very hot water, you may need to replace your brush heads sooner, but certainly not after just one week. So that we can help you further, please give us a call at (800) 566-7252.