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Customer reviews for Member's Mark Pro Series 5-Burner Black Gas Griddle for
Member's Mark Pro Series 5-Burner Black Gas Griddle
4.6 out of 5 stars
stars225 ratings160 reviews
  1. 5 stars80% (179)
  2. 4 stars10% (22)
  3. 3 stars5% (12)
  4. 2 stars4% (9)
  5. 1 star1% (3)

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Showing 11-20 of 160 reviews
Mar 31, 2025
Sparkle
5 out of 5 stars review

Verified Purchase

Great value!!

This was an awesome purchase. The quality is outstanding. It’s perfect for fixing breakfast on your patio. The cooking surface allows you to cook a lot of food at one time.

Helpful?6QOMO7F02I7913935200026
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark, happy grilling!

Oct 7, 2025
Kim
1 out of 5 stars review

Verified Purchase

Dangerous

Don't buy. First grill drawer brackets had to be replaced because they were bent. The very first time it was used caught fire in cabinet with the gas tank. My husbands hand were burned while trying to shut off gas before it could possibly blow up. 3 phone calls later they are going to refund my money which is the least they could do considering the circumstances and our tank is also completely ruined. And until talking with the last person did anyone seemed ever remotely concerned or even ask how bad the burns were

Helpful?6QOMO7F02I7913935200026
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We&#39;re sorry to hear about the issue with your bent brackets and the fire you experienced! To experience a fire during your first use, especially inside the cabinet, where the propane tank is, indicates that there was a leak in the connection between the regulator and the propane tank. CAUTION: For safety purposes, it is important to note that a leak test is required before first use, any time the grill is moved, whenever the propane tank is disconnected for a refill/replacement, or anytime you smell gas or experience performance issues such as low flames. <br /><br />The directions to perform a leak test are located in your user manual (Page 10). We always recommend reading the user manual carefully before use. For your convenience, we have also included a link below to a step-by-step instructional video for safe and proper first time use. Including information regarding how and when to perform a leak test, proper lighting procedure, seasoning steps and more:<br />https://www.youtube.com/watch?v&#61;oU92pBSBzxI <br /><br />For questions or assistance, please reach out to customer care by phone or email at: 1-833-454-0864 or support&#64;proseriesbbq.com. Hope this helps!

Oct 14, 2025
John
5 out of 5 stars review

Verified Purchase

Awesome! Huge Improvement on the old model!

Easy Assembly - GREAT Tasting Food! I had the older model of the Members Mark Griddle. It was ok this is better quality. The griddle is stiffer and has greater support with welded channels on the underside. This helps with heat distribution. The five burners have greater heat control as HOT is really HOT and low is just enough to brown toast without burning. The griddle surface is smoother, and I like the fact the design allows me to fold up the sides to help conserve space on the patio. Of course I love the cover that folds up and helps protect from the elements.

Helpful?6QOMO7F02I7913935200026
Apr 15, 2025
D Roberts
5 out of 5 stars review

Verified Purchase

Amazing Griddle

Amazing flat top griddle with all the features needed for a very fare price. I did a tone of research on all griddles and even watched several full comparisons of other brands. This one has everything, it's big enough, has folding side tables, the LP tank is store inside, the lid can be closed, it's a five birder with even heat, comes with a cover and it looks great. For this cost, this is unbeatable.

Helpful?6QOMO7F02I7913935200026
reply from Member's Mark Supplier

Thank you for taking time to leave a review with your favorite features. We're so happy you found everything you were looking for in the Member's Mark Pro-Series 5 Burner Gas Griddle! Thank you for choosing Member's Mark, happy grilling!

Aug 11, 2025
Jeff N
5 out of 5 stars review

Verified Purchase

Worth every penny!

Excellent Griddle. I compared to other major name brands, and on the advice of a good friend who previously purchased one I chose this model. I love everything about it. Performance, design, features, and durability all exceed it's price point. I highly recommend this griddle.

Helpful?6QOMO7F02I7913935200026
Aug 15, 2025
Anonymous
4 out of 5 stars review

Verified Purchase

Great grill, questionable assembly.

We have had the grill for a few weeks and it works great. Even cooking and easy to clean. I love that the clean out is toward the front of the grill. My only reason for giving it a 4 star is the face plate that has the grill name was installed backwards from the manufacturer so that’s always going to be an eye sore unfortunately.

Helpful?6QOMO7F02I7913935200026
Jul 6, 2025
Hason
4 out of 5 stars review

Verified Purchase

Can a Griddle be Sexy?

Great product! Hidden gem of a griddle! Every bit as quality as comparable Blackstone, Traeger or Pit Boss versions. Well built with quality materials and functions and cooks great! Only issue was missing one set of mounting brackets for the side trays. Contacted the service number and they had the correct parts there in a few days and haven’t had any other issues at all. Love the new Griddle!

Helpful?6QOMO7F02I7913935200026
Jun 28, 2025
Mary
4 out of 5 stars review

Verified Purchase

Grill top

This looked amazing, my issue is the grill top? It’s not easy to keep. I assumed was going to be semi seasoned, but was not. You have to put alot of oil and keep it like that to prevent sticking? I bought special brush (made for that type of grill too) and even then was hard to clean and season. Maybe it’s user errror? Idk but does the job either way (cooking….its the cleaning I have issues with)

Helpful?6QOMO7F02I7913935200026
Apr 20, 2025
Jeff G
5 out of 5 stars review

Verified Purchase

Everything I expected and more

Love this griddle. Went together easily using the printed directions because the 3D instructions started out leaving pieces out of order. I would recommend if your a plus member to have it shipped as this thing is over 200 lbs. Good quality and works great, you won't be disappointed.

Helpful?6QOMO7F02I7913935200026
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We&#39;re happy to hear that the assembly went smoothly. Thank you for choosing Member&#39;s Mark!

Aug 18, 2025
Sandy W
5 out of 5 stars review

Verified Purchase

Great Quality for Your Cooking Pleasure

I purchased this griddle based on positive reviews from a variety of sources. I had a small two burner griddle and wanted to upgrade. This griddle earns the high rating with its quality and style. It was easy to put together with two of us working. The griddle surface is a great size and I do prefer having the grease hole in the front. I love the side shelves and the design that allows them to be raised for use or folded down with ease. There are strong magnets on the front of the shelves to hold utensils, and small knobs on the ends to hand things on although these are pretty small. Hooks would be better. Easy to roll with 4 wheels, but locks on two make it stable during use. It comes with a nice cover.

Helpful?6QOMO7F02I7913935200026
reply from Member's Mark Supplier

Thank you for taking time to leave a review with your favorite features! We&#39;re happy to hear that assembly went smoothly. Your feedback regarding the preference of tool hooks has been noted. Thank you for choosing Member&#39;s Mark!