This is my second Stearns & Foster mattress. We upgraded from a queen to a king and the only thing that kept me from doing it sooner was that I LOVED my mattress so much. It was at least 9 years old and was still just like new. It looked gorgeous, no sags, and I slept like an angel for 9+ years. I finally purchased a bigger bed and my best friend begged for my old mattress for her guest room. We ordered almost exactly the same thing (the product names had changed over the years) and we couldn't be happier. STILL great quality and amazing service. It's so pretty it's a shame to cover it up. And I'm still sleeping like an angel! This bed will last forever. Buy the best mattress...you will be glad that you didn't skimp on the most important thing in your home. Sleep is life! Thank you, Stearns & Foster!

I have tried several of Sterns and Foster mattresses sets and within 3yearsc they tend to sagg in the middle and bulge out on the sides . The warranty is strick depth of sagg must be a certain depth with no stains on the mattress or they will not honor the warranty and you have to take photos of the mattress and send them for review. The whole process may take months before you are notified whether they will replace your mattress. Save your money You can feel lumps in the mattress hard to get a good night sleep on it.

By far the absolute worst customer service experience that I've ever had. I ordered a Lux Estate PT Firm, based upon other reviews and the Stearns & Foster telephone sales reps recommendation. Everyone was saying that "even though it's designated "Firm-It's more like a medium". Well that couldn't be further from the truth. It is as hard as a rock. I've been trying to initiate a return/exchange for almost a month, and have gotten nothing but grief. The returns dept tells you one thing, the sales dept tells you another. I've after dozens of calls, and at least 12 hrs total spent communicating with reps from both departments. I still have not gotten any resolution. Meanwhile, my back is broken from sleeping on this slab of rock they call a bed. I couldn't be more miserable. NEVER AGAIN! Next step will be to call Wells Fargo and dispute the transaction.

[This review was collected as part of a promotion.] Amazing mattress. Thought the Soft Pillow Top would be too soft, but No. From the very first night, we have slept extremely comfortable and restful throughout the night, unlike our old mattress. We are so very satisfied with our purchase. With the many choices Sterns & Foster offers you can't go wrong. I thank S&F for a great nights sleep.

[This review was collected as part of a promotion.] This mattress replaces a 20+ year old Sterns and Foster mattress. Obviously it is more comfortable and we sleep better. My wife like it because it lacks the pillow topper. That makes it easier to make the bed.

[This review was collected as part of a promotion.] I was impressed with construction of the mattress and its apparent sturdiness. It is a very heavy mattress, not easily movable when trying to tuck the sheets under it. Unfortunately, the firmness I selected was not good for my back. I initially tried the soft level mattress, but decided to go with the medium because of back issues. However, my back pain increased, so I had to return it for a softer mattress. I purchased the Lux Estate because it included 8 vents, as well as a cool-to-the-touch cover to keep heat from building up. But the mattress held the heat of my body, even after I left the bed, you could still feel the warmth on the spot where I slept. I also bought this mattress for the enhanced pressure relief, but I believe I purchased the wrong feel. My soft feel should arrive in a few weeks . Overall, I believe this is a very well made mattress, that will provide me the comfort I seek for years to come. I do not regret purchasing it, despite the temperature short fall.

[This review was collected as part of a promotion.] This is our third Stearns and Foster mattress, and we love it! We also bought the adjustable bed to help with my husband's snoring and it is life-changing! We love the split king-mattresses and we are also able to adjust the bed to each of our preferences. I can now sleep in my own bed and get the best night's sleep, instead of having to sleep most of the night on the couch. My husband also loves it as he does not get poked in the arm all night to change positions to reduce the snoring. We are both getting the best night's sleep now. Thank you Stearns and Foster!

[This review was collected as part of a promotion.] My experience was unexpected. I ordered on July 4. A month later I received notice that my mattress would be delivered the next day. I was thrilled. The next day I received a call telling me that my mattress was ruined by a lift truck. So I expected that Sterns and Foster would jump on it and rush a new replacement. A month later I hadn't heard from them, not even and I'm sorry. Then I started calling and calling. They have a computerized operator that that can't answer anything, when you ask for a real person it takes three requests to get someone. Then you go on hold for twenty minutes and then they transfer you, guess what more than twenty minutes. After six weeks I get connected to their escalations team which is very good at not telling you what is going on and when to expect my purchase which was fully paid for a month before. On Sept 28 my mattress finally came without one word from the factory nor even an " I'm Sorry". Well even though I love my new mattress, I guess I'm the only one who will say , "I'm Sorry" that I didn't cancel six weeks ago. Sincerly, Phil

[This review was collected as part of a promotion.] i really enjoy my stearns and foster lux estate mattress. i sleep great with this new product. The only problem that i had with this whole process was not being able to get in touch with your customer service dept.

[This review was collected as part of a promotion.] From purchase to delivery it was an excellent experience. If I should win, I want one for my guest bedroom! They're a bit pricey but worth every penny! You truly get what you pay for with Stearns and Foster. I've tried many brands throughout the years and all of them were a waste of money!