Customer reviews for Hamilton Beach 25 cu. ft. Chest Freezer

Customer reviews for Hamilton Beach 25 cu. ft. Chest Freezer for

Hamilton Beach 25 cu. ft. Chest Freezer

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1.8 out of 5 stars

stars5 ratings4 reviews

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Showing 1-4 of 4 reviews

Mar 22, 2026

Neal

1 out of 5 stars review

TERRIBLE Product

TERRIBLE. Don’t waste your time. I have had 2 of these delivered. Returned both due to a the same manufacturer defect. The thin aluminum internal liner not sealed under top frame. Makes a great place for ice to accumulate behind the liner. On a side note, Sam’s was great about helping to return product.

Helpful?

reply from Curtis International Ltd.

Hello Neal, thank you for your feedback. We’re sorry the Hamilton Beach 25 cu. ft. Chest Freezer did not meet your expectations. If you would like assistance or have questions about product operation, please contact our support team at support2@curtiscs.com, 1-800-968-9853, or visit https://www.curtisint.com/product-support.

Mar 11, 2026

William

1 out of 5 stars review

0 STARS, DO NOT BUY.

Ordered hamilton beach 25 cu.ft. deep freeze January 29th. It sat 25 miles away for about 2 weeks then got delivered on the 17th of February. Let it sit for 24 hours before plugging it in. Let it cool for a couple days and then stocked it up. Fastforward to today Mar 11th, the freezer is no longer working. I initiated a warranty claim through the manufacturer. theyre talking 2-3 days to hear back from them before repairs or replacements are even considered. they will not reimburse you for any meat that spoils. If youre going to invest, spend the money and get something quality or it will cost you more in the end.

Helpful?

reply from Curtis International Ltd.

Hello William, we’re sorry to hear about the issue with your Hamilton Beach 25 cu. ft. Chest Freezer . This is not the experience we want for our customers. Please contact our support team so we can help troubleshoot the issue and review warranty options at support2@curtiscs.com, 1-800-968-9853, or https://www.curtisint.com/product-support.

Apr 19, 2026

anonymous

1 out of 5 stars review

Do not buy

It only lasted 32 days. Lost so much products because it stopped working. Do not buy!

Helpful?

reply from Curtis International Ltd.

Hello anonymous, we’re sorry to hear about the issue with your Hamilton Beach 25 cu. ft. Chest Freezer. This is not the experience we want for our customers. Please contact our support team so we can help troubleshoot the issue and review warranty options at support2@curtiscs.com, 1-800-968-9853, or https://www.curtisint.com/product-support.

Mar 10, 2026

JESSICA

1 out of 5 stars review

We have owned this freezer for less than 6 months and it stopped working.

Helpful?

reply from Curtis International Ltd.

Hello JESSICA, we appreciate your feedback and would like to apologize for your recent experience with the Hamilton Beach 25 cu. ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.