Thank you for you review, Nicole! If you have any questions about your pool set, please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Oh no! We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

We're sorry to hear about the issues you experienced with the liner and pump. That is certainly not the experience we want for our customers. Please contact our Customer Service team at 480-530-0500 so they can assist with troubleshooting and available solutions. We appreciate your feedback and hope to help resolve this for you as quickly as possible.