If your Rubbermaid product is damaged or defective, please feel free to telephone our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F. Please have the model number of your product available. Every Rubbermaid product has the Rubbermaid logo and a serial number printed on the label and imprinted into the plastic of the item. This imprinted number may be found on every part and usually on the underside or bottom of the item. Typically, the model number for cleaning products is located only on the label or packaging. This information assists us in identifying the item and provides us with the ability to immediately respond to your inquiry.

Thank you for taking the time to contact us regarding your TakeAlongs container. If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F. Please have the model number of your product available. Every Rubbermaid product has the Rubbermaid logo and a serial number printed on the label and imprinted into the plastic of the item. This imprinted number may be found on every part and usually on the underside or bottom of the item. Please note that plastics are less flexible when cold or frozen and may break if dropped.

We appreciate you taking the time to review the Rubbermaid 64-PieceTakeAlongs Food Storage Set with 30-Quart Storage Tote. We are glad that you love our product! We will make sure that your insights are shared with our Management and Quality teams. We encourage you to reach out to us at any time with your concerns regarding our service or quality. As we continuously grow through feedback like yours, we hope that we will be able to continue serving you with better services in the future. If you see any product defect, or experience any issues while using the products, please let us know immediately so we can address them.

Thank you for reaching Rubbermaid. We understand your disappointment about the quality of your Rubbermaid TakeAlongs Food Storage Containers that are too thin. We apologize for any inconvenience that this may have caused you. We believe that this concern is covered by the wonderful warranty that your product has. In order to process a replacement or if there's anything we can do to assist you, we'd like to kindly request that you contact us directly in order to help you get to the best resolution. Have a great day!