It's hard to determine where the serial number is located. I thought it was the orange shipping label on the side of the mattress. I pulled that off when the mattress was placed on the frame. Since then, the padding and sheets were placed on the bed. I went to fill out the warranty and none of those numbers worked. On the little instruction sheet, it says the s/n is located under the bar code. Confusing as the orange shipping tag has bar codes with a few numbers under the bar code. It wasn't until I stripped the bed and raised that mattress that I found a decal that stated "Warranty void if removed" with a bar code an number below the bar code. I finally got a picture of that and was able to enter. Other than that, the mattress is great, and I am enjoying the adjustable base I purchased with the mattress.

We bought our first version of this mattress originally in a queen size. It has been great, but we realized we needed the king size bed, which we should have done years ago. We went back to Jordan's in New Haven, where we purchased the queen and base. We went through the same process with Bridge-It and it basically said, what we knew all along. If it ain't broke, don't fix it. We bought this most comfortable and quality king size mattress. It doesn't have an adjustment other than the requisite airing. After it was delivered and set up, I put the ceiling fan on medium speed to help the process of warming and airing the mattress. I usually get in bed after my husband, and I don't disturb him at all. We would consider these mattresses the best we have ever owned!!

We just purchased this mattress and are super happy with the quality. We are both side and back sleepers and the mattress has conformed to us nicely, but still form enough to provide the support we need. The only negative rate I have at this time is the odor. I don't know how long it will take for this chemical smell to dissipate, but it is enough to give anyone a headache. I sure hope that odor goes away soon.

We upgraded our well-loved traditional innerspring mattress (27 years old!) to the Gold Chill Ultra Plush. We like a soft but supportive feel, and this is definitely it! We have our mattress on a Tempurpedic adjustable base, and love it flat. My husband is a side sleeper with some shoulder issues. This mattress has allowed him to have deep, comfortable sleep. He calls it "the cloud". I enjoy using the base to rest in Zero G. He travels a lot, so that works out! The mattress is excellent. Note: it took us about 2-3 weeks to really adjust to the new mattress. I was sore for a few days, but now am very used to it, and a huge fan!

We moved up to a king from the queen we purchased when we moved about one year ago. After sleeping on a king for 40 years we could not make the adjustment to a queen size. We have only slept for two nights on this new Sealy Hybrid king but slept good both nights. We think we will be satisfied but must give it about a month to be sure. We look forward to many good nights of sleep in the future.

Having tried mattresses this one is for me. I wanted plush without being squishy and this fills the bill. I am sleeping so much better and I actually look forward to going to bed. I only wish it was easier to find the PNC and serial no. as I am single and 67 yrs. and found it difficult to see them at headboard.

We bought this mattress for the cooling effect, however we bought at the end of summer so I cannot attest to how well it will do when the temps are high, We both are hot sleepers and I tend to wake up hot and escaping the room for a few minutes to cool down, I have not had to do this since we've gotten the new mattress so I will assume it will do well in the summer months.

We recently purchased a firm Sealy Silver Chill mattress. It took some getting used to as our old mattress was lacking proper support, but after about a week of use we love it! The memory foam top provides just enough give and softness on top of the firmness of the mattress. The Silver Chill feature is perfect for those mid night sweats. This feature keeps the temperature stabilized. And the best feature of all? You don't feel the mattress move when someone gets in or out of bed. There is no jiggling of the mattress with movement. Makes for a great night's sleep!

This product is pricey and we for sure went over budget on this purchase. That being said we could not be HAPPIER! It's so luxerious and we wake up feeling refreshed every morning. We both have different sleep schdueles and in this bed we never feel the other leave for work or go to the bathrooom during the night. It's cooling technology helps us get a deeper rest as we are both heaters. I would reccommed this mattress to anyone looking for a comfortable, deep sleep.

Before purchasing this mattress my nights had been restless for the past several years because my back would hurt in my sleep. Now it doesn't matter what position I sleep, my back does not hurt and my sleep is uninterrupted. I'm very happy and pain free!!!