We purchased our mattress about a year ago. At first it was fine but within 4 to 6 months it started to show indents where we sleep. Now a year later it’s just awful. We try smoothing it out but that is extremely difficult, if not impossible to do. My husband is going to call the company today, I do hope he has a positive response.

I was really not interested in changing out my previous mattress. However I was convinced that some of my back pain was coming from my previous very expensive soft mattress. After exploring everything on the market, I kept coming back to this mattress and up till the day it was delivered. I was nervous the first night sleep was spectacular and every night since it’s been the same. I love it so much. I’m buying a second one for our other house.

This is the worst mattress I have ever owned and I’ve owned some pretty inexpensive brands and spend about 200 nights a year in Hampton Inn hotels who use who knows what brand and really thought this mattress was going to be life changing. Prior to purchase I laid on a gimmicky pressure pad and was told this mattress is my best fit and I can say that I regret wasting money on this mattress. I wake every morning around 4am to go to gym and since buying this mattress I’ve had to delay my workouts for hours until my back stops aching.

Why are mattresses made so thick? It makes them too heavy. I have a king size mattress and I can barely tuck my sheets. Even my husband couldn't believe how heavy the mattress is. I used to be able to flip my mattress myself. Now I woukd need 4 stong men to do it. I think this should be considered when designing this product.

Suffer from a bad back. The firm mattress gave me the comfort and support needed for a good night’s rest. Just after one night, could feel the difference. Woke up refreshed. Wife says she hasn’t seen me sleeping this soundly in years. The mattress is absolutely perfect!

After being recommended this mattress through an in-store evaluation machine, I ended up purchasing it online instead. I’m so glad I did. It’s incredibly comfortable, and the biggest difference is that I no longer wake up sore. Supportive without feeling too firm (or too soft),and it’s made a noticeable improvement in how I feel in the mornings.

Shortly after sleeping on this product the pillow top thread started to pull out. We contacted support and received the complete run around with not a thing solved. We bought this item 4/6/22, mod 525128, made in Md. (or so the tag states). This mattress is hot to sleep, when you can sleep. This mattress is 4 yrs old and we are considering throwing in garbage and buying another brand.

I have back and neck issues and comfort has been really hard to find. We have bought several mattresses the past few years and so far this has been the best mattress for me by far!! I love that it hasn’t sagged and I am sleeping through the night not waking up in the mornings in pain.

I just purchased an SF through mattress firm. I am so disappointed, especially for the high cost. I struggle with back pain, and this mattress sinks in the middle. My husband and I feel ourselves rolling into the center. This should provide far more support than it does.

Finally found a mattress that does exactly as it advertises. My husband & I both suffer from shoulder & neck pain. We've struggled to get that perfect mattress without success. Well that's over !! So comfortable, slept like babies & woke up pain free. So happy we made this purchase. And delivery was quicker than estimated.