[This review was collected as part of a promotion.] The mattress is ok but certainly not worth waiting 11 weeks for. Aside from experiences with Mason and Glenda, who were very helpful, the Customer service team was extremely unhelpful and dismissive. It's not worth the headache buying from, and dealing with Stearns & Foster.

[This review was collected as part of a promotion.] Right from the start you notice that this is a well-built mattress, the covering has a luxurious feel that keeps you cool throughout the night. The edge support is great and doesn't sink keeping you stable as you rise to a standing position. I now wake up with no back pain, well worth the money ,Stearns and Foster sells an elite product. I will be a repeat buyer.

[This review was collected as part of a promotion.] I couldn't be happier with my purchase. I went from feeling like I had been hit by a MAC truck every night to feeling well rested on most nights. It provides support while still giving me cushion on my hips as I'm a side sleeper. I would say the only challenging item is it's very heavy so trying to lift the corners when putting on sheets is pretty challenging.

[This review was collected as part of a promotion.] Estate lux medium pillow top was purchased because my lar magread was temperpedic and it was too soft. The quality is great on this mattress but the medium feels very firm I am hoping it breakers in before the 90 day trial is over.

[This review was collected as part of a promotion.] Price Is Worth It When You Experience The Level Of Quality You Are Getting From This Mattress. Pillow Top Very Good For Pressure Point Relief While Mattress Below Provides Very Good Support. When I First Lie Down To Go To Sleep Every Night, I Can Feel The High Level Of Quality And Craftsmanship In This Mattress. Very Happy. Now I Actually Look Forward Going To Bed Every Night With This Mattress.

[This review was collected as part of a promotion.] Bought this Lux Estate Pillow Top Medium mattress to replace a five-year-old Mail order foam mattress. We are very happy we did. Absolutely beautiful mattress and looked very well made. So nice looking hated to cover it with sheets. After one week we find it very very comfortable and are sleeping better on it than the old foam mattress. Seems much more comfortable and body shaping than the old mattress and sleeps cooler at night also. A very pleasant sleeping experience so far. Worth the money to get a superior mattress. Would recommend this mattress to anyone looking for quality. John L.

[This review was collected as part of a promotion.] I fully expected I'd need time for my new mattress to break in before it was comfortable for me, which I was dreading. But nope, it's been perfectly comfortable from day one (and my back is grateful)! I'd fallen in love with a friend's old old Stearns and Foster mattress (did I mention I have back pain?), so I decided to buy my own, and what a difference it's made. I'd had a 15 year old Sleep Number before, which had broken down and was extremely painful to sleep on. The Stearns and Foster I fell in love with was at least that old and wasn't broken down, thus my decision to purchase one, and look forward to many years of use. From the smooth online ordering to the delivery timing and customer service, I couldn't be happier, so I'd definitely recommend investing in this mattress (for reference, I have preferred a soft mattress before this).

[This review was collected as part of a promotion.] Absolute quality mattress, given superb beautiful detailing, it's a dream!..your body deserves this much pampering, would never look back again on purchasing another Sterns & Fosters Mattress in the future or recommending one!

By far the absolute worst customer service experience that I've ever had. I ordered a Lux Estate PT Firm, based upon other reviews and the Stearns & Foster telephone sales reps recommendation. Everyone was saying that "even though it's designated "Firm-It's more like a medium". Well that couldn't be further from the truth. It is as hard as a rock. I've been trying to initiate a return/exchange for almost a month, and have gotten nothing but grief. The returns dept tells you one thing, the sales dept tells you another. I've after dozens of calls, and at least 12 hrs total spent communicating with reps from both departments. I still have not gotten any resolution. Meanwhile, my back is broken from sleeping on this slab of rock they call a bed. I couldn't be more miserable. NEVER AGAIN! Next step will be to call Wells Fargo and dispute the transaction.

[This review was collected as part of a promotion.] We purchased this mattress for my mother in law who is aging and was developing back problems - she said it was life changing! It gives the support needed while also being soft and comfortable. Can't recommend enough.