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Sams Club
Sams Club
Customer reviews for Member's Mark Heritage Cushioned Chaise Lounger for
Member's Mark Heritage Cushioned Chaise Lounger
4.6 out of 5 stars
stars99 ratings62 reviews
  1. 5 stars80% (79)
  2. 4 stars10% (10)
  3. 3 stars3% (3)
  4. 2 stars1% (1)
  5. 1 star6% (6)

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Showing 21-30 of 62 reviews
Jan 18, 2020
robin
1 out of 5 stars review

After 2 years they developed significant rust

I bought these about 2.5 years ago. I selected them because the description said that all exposed surfaces are aluminum. They are not aluminum but steel. On 2 of the 4 chairs the connection between the let and the sitting portion of the chair completely corroded away. On another of the chairs corrosion has stated but only on the surface. The last one appears to be fine for now. I will contact the company because they claim a 5 year warranty. It says a limited warranty so we shall see if they stand behind their product. I checked the website again and it says that all exposed surfaces are aluminum. From what I can tell there is no aluminum in these chairs. An error on Sam's Club's part and but false advertising none the less.

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Jan 12, 2023
Keri
1 out of 5 stars review

Members Mark Heritage Woven Cushioned Chaise

Although these look great initially, they RUST, RUST, RUST! For the price, these should be able to be used outside. We bought 4 and within 2 years, they are unusable ( the underneath supports which are covered in the woven material are clearly not rust resistant and rusted to the point of disintegration ) on all chairs.. so very disappointed.

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Apr 22, 2021
laura
1 out of 5 stars review

Avoid

Looks great and very comfortable. However, a bolt fell out of the head rest after a week or so. The head rest would not stay up and would only lay flat. The local hardware store that has everything did not have that kind of bolt. Another week went by and the area with the missing bolt rusted. The item is going back. Sam's Club rep was great and scheduled a pick up with a carrier to take it back assembled. They will bring a box.

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Apr 12, 2021
SoCalScott
4 out of 5 stars review

Easy to Assemble -- If You Have the Right Tools

This is a really nice chaise lounge. It looks great on our deck. That's the good. Here's the bad - It would have taken me an hour or two to assemble the lounge if the only tool I had was the little Allen wrench included with the hardware package. Two of the screws are in really awkward spots, and I couldn't get more than an eighth of a turn on them with the Allen wrench. It would have taken forever to tighten those two screws. Fortunately, I have a garage full of tools, and was able to use a 10mm socket on an extension to access those screws and tighten them. The other screws are more accessible, but it would still have taken a long time to tighten them with the little Allen wrench. The 10mm socket on an extension made the job easy -- 30 minutes start-to-finish, and that included fetching the necessary tools when it became apparent the Allen wrench wouldn't do the job. 5 stars for the looks and functionality. 3 stars for assembly difficulty. 4 stars overall!

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Jun 9, 2022
DaughterOGoose
5 out of 5 stars review

Verified Purchase

Comfortable & Attractive

Really pleased with this purchase.

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Oct 23, 2019
Arcy
5 out of 5 stars review

Verified Purchase

So comfortable

Love the quality the price and the comfort

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Apr 15, 2021
Sherry
5 out of 5 stars review

Verified Purchase

Great chair

I love this chair! It was easy to assemble and is very comfortable!

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Apr 23, 2021
Jeanette
5 out of 5 stars review

Verified Purchase

Love this chaise!

Easy to put together, sturdy, comfortable cushions, what's not to love?

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Apr 4, 2021
John
5 out of 5 stars review

Verified Purchase

Great Lounges

Great quality, rich looking, very comfortable

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Jun 25, 2020
jake
5 out of 5 stars review

Verified Purchase

Heritage Chaise Lounge

Solid good quality that should last a few years. Great style.

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