[This review was collected as part of a promotion.] Ordered this product and the adjustable base on May 29, 2023. It was to be delivered on June 20, 2023. HOWEVER, only the base was delivered. Somehow, somewhere the mattress went missing. It took one week to "track" the mattress before an order for another mattress was placed. FINALLY, the mattress was delivered on July 27, 2023. I had a S&F mattress before and loved it. Which is why I ordered another one. I would NOT recommend ordering any product from the S&F website. Customer service was non-existent.

I just purchased an SF through mattress firm. I am so disappointed, especially for the high cost. I struggle with back pain, and this mattress sinks in the middle. My husband and I feel ourselves rolling into the center. This should provide far more support than it does.

This bed lived up to my expectations! Most comfortable bed I've ever owned! Folks please do yourself a favor and order directly from Stearns and Foster. Their customer service is exemplary. The delivery was flawless. Wait time was excellent for a hand crafted bed made just for me. Heavenly!

[This review was collected as part of a promotion.] Absolute quality mattress, given superb beautiful detailing, it's a dream!..your body deserves this much pampering, would never look back again on purchasing another Sterns & Fosters Mattress in the future or recommending one!

[This review was collected as part of a promotion.] I fully expected I'd need time for my new mattress to break in before it was comfortable for me, which I was dreading. But nope, it's been perfectly comfortable from day one (and my back is grateful)! I'd fallen in love with a friend's old old Stearns and Foster mattress (did I mention I have back pain?), so I decided to buy my own, and what a difference it's made. I'd had a 15 year old Sleep Number before, which had broken down and was extremely painful to sleep on. The Stearns and Foster I fell in love with was at least that old and wasn't broken down, thus my decision to purchase one, and look forward to many years of use. From the smooth online ordering to the delivery timing and customer service, I couldn't be happier, so I'd definitely recommend investing in this mattress (for reference, I have preferred a soft mattress before this).

[This review was collected as part of a promotion.] I purchased Stearns and Foster lux Estate medium mattress non-pillow top. If anyone is interested in purchasing a Sterns & foster you will not be disappointed I look forward to going to sleep every night. The mattress is incredible. The mattress changed my life. I love my mattress. I look forward to going to bed at night.

Why are mattresses made so thick? It makes them too heavy. I have a king size mattress and I can barely tuck my sheets. Even my husband couldn't believe how heavy the mattress is. I used to be able to flip my mattress myself. Now I woukd need 4 stong men to do it. I think this should be considered when designing this product.

[This review was collected as part of a promotion.] My Lux Estate mattress is the most comfortable mattress. It supports and cradles my body giving my partner and I a restful night's sleep. The quality of materials used is first rate, even better than my previous mattress which was also a S & F.

[This review was collected as part of a promotion.] This mattress has negatively impacted my quality of life by giving me ongoing back pain, interrupted sleep and exhausted days. This mattress was not even 6 months old when it began to sag in the sections where we sleep, especially where my husband sleeps. When my husband would get into bed, I would roll downhill towards him. I never have back pain or back issues, but this mattress has consistently given me a sore back from sleeping on it. I'm very disappointed with the quality of this product. When I called customer service, they said I had to file a warranty online and the service representative sounded frustrated that she even had to tell me this. Overall, such a disappointing and frustrating experience. We purchased this mattress after previously owning a Stearns and Foster mattress for over 10 years, which had held up wonderfully. My husband bought this current one for me as a birthday present after having my third baby, and I hate that it caused me more pain postpartum than anything else. The pain and discomfort now wake me up multiple times a night, so much so that I end up in my kids' bed. I would not recommend this company based on their rude customer service and process or this product; shop elsewhere.

[This review was collected as part of a promotion.] the finish quality is not what we expected. We have been had S&F mattresses for many, many years; this one is our third. While the comfort is as expected, numerous clearly visible threads were left hanging during the manufacturing process. While this does not affect comfort, it does make us question whether there was less attention to detail for those parts of the mattress not visible. It also affects our image of S&F and gives the impression this mattress is not worthy of the phrase "Lux Estate." My advice to S&F would be, details matter.